Senior Associate / Associate Manager, Business Management – Personal Banking


The opportunity:

As a result of significant growth in Macquarie’s Personal Banking division within Banking and Financial Services, we are searching for a highly motivated and capable person to join the Business Management team.

In this role, you will collaborate closely with various stakeholders across the Personal Banking ecosystem. The environment you will work within is fast paced and outcome focused, so you will need to be comfortable with a level of ambiguity, changing priorities, have a flexible and pragmatic approach, and a strong bias to action.

In addition to the ownership and daily management of your key responsibilities, there is a strong continuous improvement and entrepreneurial element to this role. There will be opportunities for you to drive improvement of current processes as well as help shape new processes and deliverables based on need. We expect you to have a growth mindset, pick up new concepts quickly and have a strong desire to challenge the status quo. You will have the ability to analyse complex processes, issues, and data and draw meaningful insights.

The role:

Reporting to the Head of Business Management within the COO team, you will join a team that collaborates with and supports our business across home loans, vehicle lending, credit cards and deposits.

The Business Management team is responsible for enabling and driving the success of Personal Banking, through:

- Effective governance, maintaining policies and frameworks

- Operational enablement and change capability

- Financial cost management and results oversight

- Insightful analysis and reporting for internal stakeholders

- People, culture, and communications

To be successful in this role, you will demonstrate strong planning skills, the ability to manage multiple tasks and re-prioritise as needed. You will need excellent written and oral communication skills, a methodical approach, high attention to detail as well as the ability to both interpret, convey and synthesise information in a clear and concise way. You’ll also need strong interpersonal skills, the ability to establish good working relationships and manage stakeholders at all levels.

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion 

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.


The opportunity:

As a result of significant growth in Macquarie’s Personal Banking division within Banking and Financial Services, we are searching for a highly motivated and capable person to join the Business Management team.

In this role, you will collaborate closely with various stakeholders across the Personal Banking ecosystem. The environment you will work within is fast paced and outcome focused, so you will need to be comfortable with a level of ambiguity, changing priorities, have a flexible and pragmatic approach, and a strong bias to action.

In addition to the ownership and daily management of your key responsibilities, there is a strong continuous improvement and entrepreneurial element to this role. There will be opportunities for you to drive improvement of current processes as well as help shape new processes and deliverables based on need. We expect you to have a growth mindset, pick up new concepts quickly and have a strong desire to challenge the status quo. You will have the ability to analyse complex processes, issues, and data and draw meaningful insights.

The role:

Reporting to the Head of Business Management within the COO team, you will join a team that collaborates with and supports our business across home loans, vehicle lending, credit cards and deposits.

The Business Management team is responsible for enabling and driving the success of Personal Banking, through:

- Effective governance, maintaining policies and frameworks

- Operational enablement and change capability

- Financial cost management and results oversight

- Insightful analysis and reporting for internal stakeholders

- People, culture, and communications

To be successful in this role, you will demonstrate strong planning skills, the ability to manage multiple tasks and re-prioritise as needed. You will need excellent written and oral communication skills, a methodical approach, high attention to detail as well as the ability to both interpret, convey and synthesise information in a clear and concise way. You’ll also need strong interpersonal skills, the ability to establish good working relationships and manage stakeholders at all levels.

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion 

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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