Customer Service Jobs Adelaide - 10 results
SA
> Adelaide
Customer Banking Specialist KilkennyCommonwealth BankPlease note that this opportunity has a varied fortnightly roster and Vietnamese language capability is highly desirable but not essential. Before applying please ensure you are available to cover the following roster each fortnight: Week 1 Monday 11:00-16:00 Tuesday 12:00-16:00 Wednesday 11:00-16:00 Thursday 12:15-17:00 Friday 12:00-16:00 Week 2 Monday 11:00-16:00 Tuesday 9:30-16:00 Wednesday 11:00-16:00 Thursday 12:15-17:00 Friday 11:45-16:00 Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ... |
SA
> Adelaide
Transaction Banking SpecialistCommonwealth BankThe Transaction Banking business supports Commercial Banking (CB) and Regional & Agribusiness Banking (RAB), providing fresh thinking and expertise in the following key critical areas of our clients' businesses: Working capital management with flexible and innovative Transaction Banking solutions; And Industry insights to help our clients navigate changing market conditions. See yourself as part of our team The Transaction Banking team brings specialist expertise to originate new-to-bank opportunities, and support our existing clients, with appropriate transaction banking solutions for their working capital and cash-flow management needs. Do work that matters You will identify and pursue new business opportunities across multiple transaction banking solutions (including cash management, working capital and e-commerce) with existing and new-to-bank clients, with a focus on Commercial Banking clientele. Developing close working relationships with key clients and your internal stakeholders, you will use your ability to really get under the skin of your clients' business needs to provide innovative transaction banking solutions. More specifically, you will: proactively develop new transaction banking opportunities and grow existing business through new client acquisition and referrals; have a deep understanding of our transaction banking product offerings, and provide innovative solutions to clients to meet their needs; engage with relationship teams to review transaction banking performance and initiatives to ensure opportunities are being identified and pursued; provide support, coaching and education to bankers; consistently seek client feedback with a focus on exceptional service; and continue to build a profile and presence on behalf of the Commonwealth Bank in Transaction Banking. To help us deliver a better future, you will have: strong background in a sales/business development, relationship management and/or a client service role; an understanding of transaction banking products; a track record of driving increased business in the commercial/corporate banking space; a well-developed local network, commercial acumen and forward thinking ideas; motivation, accountability and the ability to build lasting business relationships; curiosity to get to know your clients' business objectives to deliver timely and professional solutions; and strong negotiation skills and a passion for delivering exceptional client service. This is an outstanding opportunity to continue to build your brand and your career in a growing and successful business. Our culture The people, businesses and communities we serve are wonderfully diverse. To reflect this, we're committed to hiring a similarly diverse workforce. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career. Interested in the above? Then hit the "Apply Now" button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typeFull-TimeKeyword Match... career. Interested in the above? Then hit the "Apply Now" button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their ... |
SA
> Adelaide
Head of Inbound ClaimsAllianzFully utilise your expertise Leading global insurance organisation Adelaide or Melbourne location Are you excited to make a difference that's sustainable? It is an exciting time to join Allianz as we transform our business and focus on simplification, innovation and placing our customers at the heart of everything we do. About the Role Reporting to the General Manager Customer Care, you will lead and manage the overall performance of our Claims Care Centre (including Offshore) delivering on an intuitively simple and market leading customer experience for customers, partners and internal stakeholders. You will play a vital role in designing, implementing and managing Contact Centre systems and processes to drive improved customer experience and resolution. In addition, you will have the opportunity to work with stakeholders across the broader business for improvements to drive an efficient and effective customer experience at the moment of Claim for Motor and Property customers. Other key aspects of the role Provide leadership and management in the development of performance via coaching of Team Managers and Team Members using insight and metrics to provide targeted improvement actions. Ensure adherence to forecasts and rostering whilst proactively recruiting, on boarding and training to ensure supply/demand balance. Work collaboratively with internal and external stakeholders to continually challenge and improve the Customer Care processes and drive improved customer outcomes Assist with the development and implementation of a plan for Customer Care that drives staff engagement, ensures customer focus is maintained and ensures operational expenses are tightly controlled. Proactively seek out diversity in all its forms and embed inclusive work practices on a daily basis to drive innovation and fresh perspectives for the benefit of our people, our business and for the customers and communities in which we operate. Understand customer insights and feedback. Lead delivery on the strategy and plan that puts the best interests of our customers at the heart of everything we do. About You Extensive experience in an operational leadership role within a large multi site Contact Centre environment Proven strategic management experience with the development and implementation of new business models Demonstrated track record of delivering a high performing culture and strong team engagement Project management and / or continuous improvement certification. Experience empowering people to realise their highest potential, recognising and developing individual and team performance and building talent pipelines Proven analytical and critical thinking capabilities to identify patterns and interpret a range of data, trends and links that inform judgements and solutions. What's on Offer This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth. We recognise the contribution of our employees and reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities. We value integrity, entrepreneurship, customer focus, collaborative leadership and trust. We are seeking people with the same values. We recognise our employees as our most valuable asset and are committed to supporting people to build a long term career within a strong inclusive team culture. If you are looking to develop your career, take on new challenges and gain valuable experience with a strong global business, apply now and see where your career with Allianz can take you! Allianz is the home for those who dare to change insurance for the better! To apply please follow the online links and attach your resume and cover letter. For a confidential discussion please contact Andrew Johnson, Executive Search Specialist on 0435 084 803 Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. #LI-AllianzAU Read MoreWork typeFull-TimeKeyword Match... your expertise Leading global insurance organisation Adelaide or Melbourne location Are you excited ... About the Role Reporting to the General Manager Customer Care, you will lead and manage the overall ... |
SA
> Adelaide
Home Lending Specialist Northpark EnfieldCommonwealth BankPlease note language capability is highly disable but not essential: Indian Hindi Punjabi Urdu Bengali Do work that matters Your role exists to make our customer's lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you're there to deliver the right solutions at the right time. Our Home Lending Specialists are the type of people who thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence and advocacy in every interaction. See yourself in our team You'll be joining our Retail Branch Network - a hardworking team who deliver customised service to meet the needs of our personal and small business customers. Our focus is to help people and business move forward, to progress. We support our customers to make the right financial decisions and achieve their dreams, targets and aspirations. We're looking for someone who puts the customer at the heart of everything they do. You'll work face to face with customers to lead lending conversations with confidence, putting your solid understanding of our products, processes and policies to good use by proactively identifying your customers' financial needs. As a confident networker you'll use your communications skills to develop and maintain strong working relationships with your branch peers. As a HLS, you'll be a stickler for detail, ensuring applications are compliant and all checks have been done. The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers. Where will you go? As a HLS at CommBank, your opportunities are endless. We're investing in in our people to provide consistent and clear career pathways for our lenders, deliver more development opportunities and provide best in market training. If you live the values and demonstrate our lending capabilities, we'll help you find the next step that's right for you and enable you to be your best on your career journey. We're interested in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an existing knowledge of Home Lending products and the current responsible lending legislation An ability to identify and anticipate customers' financial needs The ability to see the big picture for customers and provide them with holistic solutions *branchnetwork Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typeFull-TimeKeyword Match... in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an ... |
SA
> Adelaide
Home Lending Specialist Northpark EnfieldCommonwealth BankPlease note language capability is highly disable but not essential: Indian Hindi Punjabi Urdu Bengali Do work that matters Your role exists to make our customer's lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you're there to deliver the right solutions at the right time. Our Home Lending Specialists are the type of people who thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence and advocacy in every interaction. See yourself in our team You'll be joining our Retail Branch Network - a hardworking team who deliver customised service to meet the needs of our personal and small business customers. Our focus is to help people and business move forward, to progress. We support our customers to make the right financial decisions and achieve their dreams, targets and aspirations. We're looking for someone who puts the customer at the heart of everything they do. You'll work face to face with customers to lead lending conversations with confidence, putting your solid understanding of our products, processes and policies to good use by proactively identifying your customers' financial needs. As a confident networker you'll use your communications skills to develop and maintain strong working relationships with your branch peers. As a HLS, you'll be a stickler for detail, ensuring applications are compliant and all checks have been done. The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers. Where will you go? As a HLS at CommBank, your opportunities are endless. We're investing in in our people to provide consistent and clear career pathways for our lenders, deliver more development opportunities and provide best in market training. If you live the values and demonstrate our lending capabilities, we'll help you find the next step that's right for you and enable you to be your best on your career journey. We're interested in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an existing knowledge of Home Lending products and the current responsible lending legislation An ability to identify and anticipate customers' financial needs The ability to see the big picture for customers and provide them with holistic solutions *branchnetwork Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typeFull-TimeKeyword Match... in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an ... |
SA
> Adelaide
Customer Banking Specialist GlenelgCommonwealth BankPlease note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Mon 8.30 - 16:00 Tue 8.30 - 16:00 Wed 9.30 - 15:00 Thu 9.30 - 16:00 Fri 8.30 - 16:00 Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ... |
SA
> Adelaide
Senior Consultant - Technology, Strategy and TransformationKPMGHow you grow matters - looking for your next career challenge in the New Year? Build a long term career with great people in a varied and multi-disciplinary environment Enjoy the people-first culture with a focus on a balanced work environment KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, and drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Enterprise Advisory is dedicated to the mid-market and committed to the growth of the sector. The mid-market is the engine room of the Australian economy and generates a quarter of the Australian revenue. Mid-size businesses are our focus, and we are passionate about them because of their entrepreneurial nature and the way they approach their strategy and their execution. We are looking for two exceptional Senior Consultants with experience in defining technology strategies, designing technology architectures and crafting technology roadmaps, as well as executing on them, all of them with a business-led approach. What is exciting about our client base is that they are looking to transform their businesses end-to-end, from the front to the back of the house. This is an exciting opportunity for you to help us shape truly business-led transformations that are enabled by technology. We are looking for a problem solver that has a passion for delivering innovative solutions to our clients. An advisor with a sense of ownership and collaboration. Based in Adelaide you will have the opportunity to work on a broad range of projects for clients across South Australia, Tasmania, NT and WA. Next to your delivery activities you will be involved in sales activities, from lead generation to conversion. We are passionate about helping our clients, and that to us comes with a responsibility of coaching our junior team to be successful in business development in the future. Why join our team? Hear from our people: https://youtu.be/LFlSknC4b1I Your Opportunity Working as an integral part of our Enterprise Advisory Management Consulting team you will consult on client projects, translating business and customer needs into innovative and executable IT strategies, technology architectures and technology roadmaps. You will identify changes and recommend solutions that will typically involve a combination of customer/citizen centricity, process and value stream analysis, digital transformation, and operational excellence outcomes. You understand technology and are passionate about it, and more importantly you understand how technology enables the execution of business processes, for example, what are the considerations to streamline sales, asset management and procurement from a technology perspective, and how do we match those considerations to selecting suitable solutions and providing an integration strategy. This gives you a flavour of the problem statements you will be crafting solutions for. You can be assured that you will be coached, but will also get the exposure to shine and grow in your role, as you craft your path to Manager and beyond. Your role will include, working with senior practitioners: Helping clients understand the 'art of the possible' with innovative and disruptive technology; Driving the linkage between business strategy and technology (and vice versa), to deliver meaningful outcomes; Defining technology strategies to enable the ambitions of our clients, and defining associated technology architectures and technology execution roadmaps; Defining integration and data strategies for our clients; Facilitating solution and vendor selection processes, considering business and technology requirements; and vendor evaluations Defining and shaping transformation programs Work in collaboration with the rest of KPMG to leverage the breadth of the firm's expertise and innovation; Apply consulting skills, from storyboarding and facilitating workshops through to producing high quality deliverables and seeking feedback from juniors, peers and seniors; Bring passion and expertise - consulting capabilities and competencies - that positions you as being a role model for our junior consultants; Train and coach junior consultants in continuous improvement, frameworks, methodologies and consulting skills; Support business development activities, from lead generation through to conversion, under the lead of managers, associate directors, directors and / or Partners of the organisation; Creating and maintaining strong relationships internally, and with clients during and post engagements. How you're Extraordinary At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience include the following: Previous experience working for a well-regarded Management Consulting firm; Demonstrated ability to apply structured thinking and analysis techniques to ambiguous problems; Experience or exposure to the practical application of continuous improvement cycles; Good understanding of process architecture and process design, with an ability to link business processes to technology requirements; Good understanding of how to execute on the following, with guidance and supervision of senior SMEs: Apply best practice frameworks in operations and technology; Research market and industry data, with a second to none ability to be a data driven thinker, comfortable with analysing large volumes of qualitative and quantitative data and information to inform IT strategies; Define IT strategies, designing technology architectures and technology operating models, and developing technology roadmaps, all of them with a business-led approach using best practice frameworks; Shape IT strategy execution and IT transformation roadmaps that go beyond paper; Embed technology into the design and implementation of business operating models; Build a business case for business and technology investments; Ability to talk 'business' and 'technology'; Understand the complexity of end-to-end operations and how technology is a truly enabler; Focus on the operations-tech rather than infra-tech, however with a solid understanding of infra-tech; Structured problem solving with capability to canvas the path to a part of a solution; Coaching our junior consultants; Good communication skills, verbal and written; Good business writing skills; An obsession to provide excellent advice to your customers with honesty and integrity; Good interpersonal skills and stakeholder management skills; Demonstrated capability in working collaboratively in an environment where constructive feedback is a norm, in alignment with our KPMG values. This is a great opportunity to become a solid all-rounder while looking for your own sweet spot and own it. The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Make KPMG the clear choice for your career and be Extraordinary ! Read MoreWork typeFull-TimeKeyword Match... advisor with a sense of ownership and collaboration. Based in Adelaide you will have the opportunity to work on a broad ... will typically involve a combination of customer/citizen centricity, process and value stream ... |
SA
> Adelaide
MANAGER - Technology, Strategy & Transformation AdvisoryKPMGHow you grow matters - looking for your next career challenge in the New Year? Build IT capability that will help our clients achieve their growth agenda You'll advise some of the fastest growing mid-markets clients Be part of our growth and innovation journey KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, and drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG Enterprise - Who are we? Enterprise Advisory is a specialist division of KPMG dedicated to advising emerging, private and mid-market organisations. The mid-market is the engine room of the Australian economy and generates a quarter of the Australian revenue. Mid-size businesses are our focus, and we are passionate about them because of their entrepreneurial nature and the way they approach their strategy and their execution. Why join our team? Hear from our people: https://youtu.be/LFlSknC4b1I Your opportunity With significant growth in recent years we are now seeking an experienced Technology Advisory Consultant to join our entrepreneurial high-growth Enterprise Management Consulting and be part of an exciting new growth priority for KPMG. Based in Adelaide, you'll have a strong focus on the Energy & Natural Resources sector working with Clients across SA, Tasmania, NT and WA to help them improve their Technology landscape As a Manager you will lead and consult on client projects, translating business and customer needs into technology strategies, technology roadmaps, technology enterprise architectures, integration and data architectures. You will also shape digital transformation programs that will bring those technology roadmaps to life. You will be exposed to a range of exciting projects in the mid-market, leading the delivery of advisory engagements to our clients under the direction and coaching of a Director or Partner. As part of our growth you will actively contribute to business development activities across Enterprise and KPMG. Your role will likely include: Defining the future IT Technology strategy and determining the roadmap for execution; Defining target operating models for IT operations and engagement models between business and IT functions; Determining the benefits of change and the impacts on Technology operations, productivity and capacity; Leading the delivery of Technology and Digital transformation projects, under the guidance of Directors and Partners on the job; Leading vendor selection processes and managing risk & assurance for Technology projects, under the guidance of Directors and Partners on the job; Being at the forefront of technology innovation, developing strong perspectives on the likely disruptors to the market, how they impact our clients and how clients can most successfully address them; Actively supporting business development activities, particularly in the Energy & Natural Resources Sector Lead client engagements, under the guidance of Directors and Partners on the job, supported by day-to-day peers and junior consultants, acting as the day-to-day contact to our client stakeholders; Applying consulting skills, from storyboarding and facilitating complex workshops through to guiding the development of high quality deliverables and seeking feedback from juniors, peers and seniors; Bringing passion and expertise - consulting capabilities and competencies - that positions you as being a role model for our junior practitioners; Training and coaching junior staff in continuous improvement, frameworks, methodologies and consulting skills; Working closely with the local and national team to bring innovation to our existing capabilities to help KPMG remain at the forefront of strategy, operational excellence and technology practices and thinking. How you're Extraordinary This role will call for highly developed client facing Consulting skills, a strong focus on delivering high quality outcomes and a solid understanding of (1) enterprise architecture, (2) solution architecture and (3) end-to-end view of the value chain of organisations. To be considered for this opportunity, your qualifications, skills and demonstrable experience could include: Previous experience working for a well-regarded Management Consulting firm focused on Technology strategy and transformation; Experience working with Energy & Natural Resources sector would be highly desirable A solid understanding of mid-market cloud products that support business operations in the front, middle and back offices and Enterprise, domain and platform architectures; Formulation of IT strategy, and associated technology execution roadmaps; Leading technology initiatives using disruptive methods (Agile, DevOps) and disruptive technologies (Cloud, IoT, Machine Learning); Technology operating models, digital transformation financial management and sourcing approaches; Approaches to technology governance and innovative ways of working; A proven track as a results-oriented leader and relationship builder; Strong structured problem solving and client service team leadership capabilities; A 'learn and grow' mindset, to constantly drive improvements in individual development, our team and our client work; Demonstrated ability to effectively communicate technical information to a non-technical audience. Experience with support of business development activities from lead generation to conversion; What we offer you: We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We are consistently recognised as an employer of choice for women, and our inclusive culture promotes the development of our people irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Make KPMG the clear choice for your career and be Extraordinary! Please apply for this position by submitting your confidential application online. Read MoreWork typeFull-TimeKeyword Match... Australia is part of a global network providing extensive services across a wide range of industries and sectors. ... an exciting new growth priority for KPMG. Based in Adelaide, you'll have a strong focus on the Energy & ... |
SA
> Adelaide
Associate Director - Management Consulting - KPMG EnterpriseKPMGJ oin our high-growth Management Consulting team and be part of an exciting new growth priority for KPMG Help clients develop resilience and sustainability to respond to market disruption and return to growth Leverage your pragmatic mindset and superior business strategy skills to deliver outcomes for our mid-market clients KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG Enterprise - Who are we? KPMG Enterprise is our specialist division of KPMG Australia, dedicated to advising the emerging, private and mid-market. Our purpose is to unlock tangible value for our clients from strategy through to execution. We work with established and emerging entrepreneurs, family businesses, private clients, not-for-profits and fast-growing companies to build successful organisations. Why join our team - hear from our people https://youtu.be/LFlSknC4b1I Your Opportunity With significant growth in recent years we are now seeking an experienced Strategy and Business Transformation Consultant to join our entrepreneurial high-growth Enterprise Management Consulting team and be part of an exciting new growth priority for KPMG. Based in Adelaide, you'll have a strong focus on the Energy & Natural Resources sector working with Clients across SA, Tasmania, NT and WA, translating business and customer needs into innovative solutions. This will typically involve a combination of customer/citizen centricity, process and value stream analysis, digital transformation, and operational excellence outcomes. This is how you'll support and contribute an Associate Director: Defining the future strategic direction for client businesses or specific business functions Translating the voice of the customer into future state process designs and operational practices Defining target operating models to align organisational strategy to processes, people, capabilities, infrastructure, technology and measures Determining the benefits of change and the impacts on operational processes, productivity and capacity Coaching teams and leaders in continuous improvement methodologies and best practice operations management Collaborating with sector, strategy, operations and technology experts to grow your knowledge and network Working closely with the local and national team to bring innovation to our existing capabilities to help KPMG remain at the forefront of strategy, operational excellence and technology practices and thinking How are you Extraordinary? We believe in diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We're looking for people with a passion for helping businesses grow and transform through your experience in the following areas: Experience or exposure to the practical application of continuous improvement methodologies such as Agile, Lean or Six Sigma Recent experience in Management Consulting or an internal business transformation consulting role Experience working with Energy & Natural Resources sector would be highly desirable Exceptional structured thinking, analytical and quantitative problem-solving skills Proven ability to translate business and customer needs into best practice process and operation design requirements Understanding or exposure to Digital Transformation and business and / or technology solution design and target operating model design and delivery is desirable Highly developed written and verbal communication skill The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary ! Read MoreWork typeFull-TimeKeyword Match... Australia is part of a global network providing extensive services across a wide range of industries and sectors. ... of an exciting new growth priority for KPMG. Based in Adelaide, you'll have a strong focus on the Energy & ... |
SA
> Adelaide
Facilities Manager, South AustraliaAllianzAre you excited and passionate about engaging with people across the business and ensuring high levels of service?. If customer satisfaction motivates you and going the extra mile to help a customer is important to you then this newly created Facilities Manager role may just be the role for you. About the Role: This is an exciting time to join Allianz as a Facilities Manager to look after our office in South Australia This is a newly created role that sits within our larger national property group, where you will manage the day to day facilities operations of our South Australia leased office. The role reports to the National Facilities Manager who is Sydney based. Key responsibilities of the role include: You'll work closely with the Head of Physical Security on physical security related activities and assist with managing alarms, security response and service breakdowns Project manage minor workplace projects and reconfigurations. Support Project teams in tenancy refurbishments, new large-scale fit-out projects and relocations Support planning and implementation of facilities services for new and changing business requirements. Ensure that all facilities matters are communicated both proactively and positively at all times. Ensure that all FM maintenance requests are delivered with a high degree of communication and professionalism and completed according to established standard level agreements. Further develop standard operating procedures in close collaboration with facilities managers from other states. Ensure that all property and facilities related suppliers represent value for money and that costs are always competitive and fully accountable, demonstrating and reporting on cost saving outcomes. Ensure that all payments for goods and services are processed, allocated and recorded accurately and in accordance with AAL Finance requirements. Manage the state facilities budget and adhere to policies, guidelines and timelines provided Support the occupancy planner in keeping space current and accurate at all times Assist with first aid and fire warden responsibilities as required Ensure the mail room function is operating efficiently and effectively Ensure a comprehensive contractor management system is in place, including that all compliance and WHS obligations are met. Develop and share best practise with other Facilities Managers in the team. Take responsibility for all building/facilities compliance and certification Best practice sharing - ensure that the facilities are managed according to best practises and that developed processes, guidelines and implemented best practises are shared with the team. Important to your success: You'll have significant experience in facilities management within a corporate, white collar office environment, ideally with some prior people management experience. You'll have expertise in contemporary facilities management practices, facilities operations, contracts management, health and safety practices in the workplace and in associated corporate communications. Prior experience in the development and management of project budgets, cost-modelling and in assessing and managing contracts of work. Experience working with both senior executives and trades people, with a demonstrated ability in building effective relationships internally and externally with clients, intermediaries and service providers. Evidence of successfully leading and delivering projects within time, budget and resource constraints and sustaining outcomes. Evidence of technical proficiency with systems, software, databases, reporting and communication tools. Solid knowledge of all aspects of statutory legislation pertaining to facilities operations and workcover legislation. Ability to navigate complexity and ambiguity and provide pragmatic commercial solutions to meet stakeholder expectations as well as a ability to plan and prioritise effectively, organise tasks and manage competing resources and demands. Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence. Knowledge in facilities related WHS requirements including vendor inductions and records management. Occasionally, if required work outside of office hours to support maintenance activities that cannot be carried out during normal business hours. What's on Offer: This role will present an exciting opportunity to join an global iconic insurance organisation, which is transforming through an exciting time of change and growth. This is a highly visible role where you'll have an opportunity to shape the future of facilities management in Allianz Australia, have a deep ownership of your work and have a meaningful impact on how we manage our facilities and property. You'll work with a range of stakeholders across the business with opportunity to push your capabilities and explore new ideas with leaders who are open, transparent and encouraging. You'll be working in a high-trust culture where you'll be able to stretch yourself and feel empowered to make decisions that result in impact. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers #LI-AllianzAU Read MoreWork typeFull-TimeKeyword Match... levels of service?. If customer satisfaction motivates you and going the extra mile to help a customer is important ... Ensure that all payments for goods and services are processed, allocated and recorded accurately and ... |
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SA
> Other Regions SA
Customer Support Assistant Port LincolnCommonwealth BankPlease note this is a 12 month parental leave cover and that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Tuesday 9:30 - 13:30 Wednesday 12:00 - 16:00 Thursday 9:30 - 13:30 What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... a culture of integrity and accountability by placing the customer at the centre of everything we do. See ... we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, ... |
SA
> Adelaide
Food Services AssistantEstia HealthCombining stylish living with a home-like charm, Estia Health Salisbury offers the very best in individualised care and wellbeing. The single-level home is situated close to transport, Parabanks Shopping Centre, specialty shops and Lyell McEwan Hospital. With bright and relaxing living areas and a variety of events and activities, our residents enjoy the perfect balance of engaging social pursuits and opportunities for quieter times in a supportive environment. About the role Estia Health Salisbury East are looking for experienced Food Services Assistants to join their team on a Casual basis working across a range of morning, afternoon, evening and weekend shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online training sessions to enhance basic food hygiene skills Opportunity to progress internally into a Cook or Chef role Involvement in quarterly masterclasses with Cooks Flexibility to work across a number of our homes Join one of Australia's leading aged care providers in one of the fastest growing industries Direct support from the Head Chef and kitchen team Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please email us at salisbury@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Casual position - opportunity to move into permanent!, A growing company that cares about development, Work in a friendly team that are ready to welcome you Read MoreWork typePart TimeKeyword Match... Health Salisbury East are looking for experienced Food Services Assistants to join their team on a Casual ... Working in the hospitality team, our Food Services Assistants are responsible for providing residents with ... |
SA
> Berri
Home Lending Specialist MilduraCommonwealth BankDo work that matters Your role exists to make our customer's lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you're there to deliver the right solutions at the right time. Our Home Lending Specialists are the type of people who thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence and advocacy in every interaction. See yourself in our team You'll be joining our Retail Branch Network - a hardworking team who deliver customised service to meet the needs of our personal and small business customers. Our focus is to help people and business move forward, to progress. We support our customers to make the right financial decisions and achieve their dreams, targets and aspirations. We're looking for someone who puts the customer at the heart of everything they do. You'll work face to face with customers to lead lending conversations with confidence, putting your solid understanding of our products, processes and policies to good use by proactively identifying your customers' financial needs. As a confident networker you'll use your communications skills to develop and maintain strong working relationships with your branch peers. As a HLS, you'll be a stickler for detail, ensuring applications are compliant and all checks have been done. The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers. Where will you go? As a HLS at CommBank, your opportunities are endless. We're investing in in our people to provide consistent and clear career pathways for our lenders, deliver more development opportunities and provide best in market training. If you live the values and demonstrate our lending capabilities, we'll help you find the next step that's right for you and enable you to be your best on your career journey. We're interested in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an existing knowledge of Home Lending products and the current responsible lending legislation An ability to identify and anticipate customers' financial needs The ability to see the big picture for customers and provide them with holistic solutions *branchnetwork Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typeFull-TimeKeyword Match... in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an ... |
SA
> Berri
Branch Concierge MilduraCommonwealth BankPlease note this is parental leave contract until approx. February 2022. Before applying please ensure you are available to cover the following roster: Monday 9:15 - 16:15 Tuesday 9:30 - 16:00 Wednesday 9:30 - 16:15 Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ... |
SA
> Adelaide
Mining & Industrial Engineering Opportunities - AECOM EOIAECOMAustralia - South Australia, Adelaide Job Summary AECOM's Resource and Industrial team have recently been awarded a number of projects across the mining and industrial sector and are looking to expand their local South Australian team across a number of key disciplines. As such, AECOM Adelaide are looking to hire multiple engineers and/or study managers to work across all project's phases from initiation through to execution. The targeted specialists will have a broad technical background and understanding of major mining clients with proven consulting experience, whilst being able to demonstrate their positive contribution to our strong team and local office culture. In particular we are seeking the following proven engineering specialists: Mechanical Engineers with familiarity of working on resource or industrial projects; Electrical, Instrumentation & Control Engineers with a proven capability in leading technical input into projects; Project Engineers & Study Managers with a demonstrable experience working with Australian mining or industrial clients. Minimum Requirements Due to the nature of the work, it would be ideal for suitable candidates to hold some of the following: Relevant Qualifications; Mechanical, Electrical or other appropriate Engineering or Construction tertiary qualifications Proven project experience with major mining clients Knowledge or exposure to study phases, engineering standards, frameworks and procedures across project lifecycle (initiation-execution) Confident communication technique with an ability to coordinate and operate across complex stakeholder groups Proven ability to mentor junior engineers and graduates and work effectively in a collaborative team environment In return for your skills and experience, AECOM seek to develop your career across diverse Mining & Industrial Engineering projects and promote autonomous working conditions in fast-paced project environments. These positions are flexible across permanent and/or contract positions pending suitability of the successful applicants. Interested? If you are proven in your field and have an interest in working for a global brand like AECOM to assist in developing our growing South Australian business across the resources and industrial sectors, then we want to hear from you! Please click the link to apply with a Cover Letter and CV stating the role of interest. All applicants will be reviewed by an AECOM Consultant, who will coordinate the recruitment process in line with specific requirements. Preferred Qualifications Proven knowledge and exposure to major Australian Mining & Industrial clients, strongly preferred. What We Offer When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. Read MoreWork typeFull-TimeKeyword Match... are looking to expand their local South Australian team across a number of key disciplines. As such, AECOM Adelaide are looking to hire multiple engineers and/or study managers to work across all project's phases from ... |
SA
> Adelaide
Lifestyle Assistant - Aberfoyle ParkEstia HealthNestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas and entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. Our friendly and committed staff offer individualised care and attention to all our residents' needs. About the role You will bring your vibrant, spontaneous and proactive approach to positively contribute to our residents. Build genuine relationships with the residents and their families to create tailored lifestyle programs that address their likes and needs Work weekends with 8 hours per fortnight with the added opportunity to cover for leaves Create exciting programs that reach social, emotional and spiritual fulfillment Coordinate group activities inside and outside of the home Set lifestyle goals for the residents and implement programs to help them achieve it Work closely with the wider support team in the home to meet resident's needs What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us: Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Regular training and development opportunities to keep building your skill set Annual Flu Shot provided About you We are looking for optimistic and energetic individuals with the spice for life! Along with your passionate and caring nature, you will have: Certificate III in Lifestyle (or similar qualification) Experience in lifestyle programs Understanding of accreditation standards Effective written and verbal communication skills Empathy and resident focused approach A positive, energetic and professional approach to work Experience in a Lifestyle Coordinator role in Aged Care will be highly regarded Join us! If you would like to know more, please call us on 08 8370 5766 or by emailing us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-healthPart time role with the opportunity to cover for sick and annual leave, Enjoy the benefit of working only weekends!, Be part of a supported and dynamic team Read MoreWork typePart TimeKeyword MatchNestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas ... |
SA
> Adelaide
Project Officer Participation and InclusionAustralian Red CrossMaximum term role till October 2021 Part time hours - 11.25 hours per week Adelaide Location About us Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role The Project Officer - Participation & Inclusion will contribute to Red Cross' work in increasing the economic and civic participation and belonging of migrants in transition. They will be responsible for the effective development, implementation and monitoring of relevant projects aimed at inclusion activities to increase community cohesion, capacity and sense of belonging; as well as working directly with migrants in transition, community, business and government partners to generate economic and civic participation and capacity building opportunities. What you will bring Demonstrated experience in project management, including program development, implementation and evaluation. Sound and proven stakeholder engagement and partnership development skills and experience with a broad range of stakeholders. Experience in increasing the capacity of others through development and training work. A sound understanding of the principles of social cohesion. Demonstrated experience in the migration policy and/or service context, including a sensitive awareness of the experience of people impacted by migration - particularly in relation to social cohesion Why work with us Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further information about this role, please refer to the position description attached below or contact Vanessa Kersting on 0481 438 878 Position description: Project Officer - Participation and Inclusion - Final - June 2020.pdf Applications for this position will close at 11:55pm on 25 th January 2021. Read MoreWork typePart TimeKeyword Match... 2021 Part time hours - 11.25 hours per week Adelaide Location About us Australian Red Cross is part of the ... experience in the migration policy and/or service context, including a sensitive awareness of the ... |
SA
> Adelaide
CookEstia HealthCook - Part Time - Aberfoyle Park Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas and entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. Our friendly and committed staff offer individualised care and attention to all our residents' needs. About the role This is a Part time role in our Aberfoyle Home. The successful applicant will be required to work weekend hours from 9 am to 5 pm working alongside the Head Chef providing healthy and nutritious meals to our residents cater to our resident's individual dietary requirements support the broader kitchen team to deliver a memorable dining experience. Possibility to cover for annual and sick leaves About you Cert III in Commercial Cookery Must be available over weekends 9 am to 5 pm Experience within a commercial kitchen highly regarded Strong leadership and communication skills Excellent documentation practice An ability fulfill the duties of a kitchen hand when required Experience with delivering a range of fresh meals highly regarded What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Opportunity to work across a wide network and learn or mentor others in your peer group Develop and expand your own skill set with regular development opportunities to showcase your flair in the kitchen Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Join Us If you're interested in joining Estia Health, or would like to know more about this role please contact Aberfoyle Park on 08 8370 5766 or email aberfoylepark@estiahealth.com.au To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part time - weekend hours working 9 am to 5 pm!, Enjoy the flexibility of this role!, Enhance your cookery skills and be part of a fun kitchen team! Read MoreWork typePart TimeKeyword Match... Park Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family ... with workplace banking, novated leases and EAP services Join Us If you're interested in ... |
SA
> Adelaide
Lifestyle CoordinatorEstia HealthEstia Health Strathalbyn reflects a community spirit that can only be found in a country town. Our residents enjoy a positive lifestyle in a welcoming and supportive environment. Set alongside the banks of the picturesque Angas River, our home is located in beautiful country surroundings just a short distance from town. The single-level residence, with its contemporary décor and tasteful furnishings, offers a warm home-like ambience that's both stylish and comfortable. About the role You will bring your vibrant, spontaneous and proactive approach to positively contribute to our residents. Build genuine relationships with the residents and their families to create tailored lifestyle programs that address their likes and needs Create exciting programs that reach social, emotional and spiritual fulfillment Must be available Monday to Friday Coordinate group activities inside and outside of the home Set lifestyle goals for the residents and implement programs to help them achieve it Work closely with the wider support team in the home to meet resident's needs What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us: Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Lead a team of Lifestyle Assistants and Volunteers. Build on your mentoring and coaching skills Regular training and development opportunities to keep building your skill set Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you We are looking for optimistic and energetic individuals with the spice for life! Along with your passionate and caring nature, you will have: Certificate IV in Lifestyle is preferred (or similar qualification) Experience in lifestyle programs Understanding of accreditation standards Good computer literacy skills Effective written and verbal communication skills Empathy and resident focused approach A positive, energetic and professional approach to work Experience in a Lifestyle Coordinator role in Aged Care will be highly regarded Join us! If you would like to know more, please call us on 08 8536 3422 or by emailing us at strathalbyn@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-healthFull time or part time opportunity!, Lovely facility in the Adelaide hills - close to public transport!, Be part of a dynamic and diverse team Read MoreWork typePart TimeKeyword Match... workplace banking, novated leases and EAP services Annual Flu Shot provided About you ... healthFull time or part time opportunity!, Lovely facility in the Adelaide hills - close to public transport!, Be part of a ... |
SA
> Adelaide
Reliability EngineerPepsiCo - ANZAt PepsiCo Australia & New Zealand, our people are the key to our success. So join the winning team and work for a multi-national company that has iconic brands such as Smiths Chips, Red Rock Deli, Twisties, Sakata Rice Crackers, Pepsi Max and Gatorade! Reporting to the Maintenance Manager, you will work closely with the Trades, Planning and Inventory teams in identifying and initiating actions to permanently address plant, equipment and process reliability issues. Key accountabilities for the role From reliability measures, facilitate equipment improvements to permanently address root causes of equipment failure Lead and coach trades team in root cause analysis processes Set up and lead action groups to engineer out reliability issues Identify and action maintenance process cost down opportunities seeking to ensure maintenance costs are minimised without adversely affecting maintenance service levels or equipment reliability Investigate, implement and monitor “condition monitoring” processes as appropriate to equipment being maintained Investigate and optimise the site lubrication program Provide reliability expertise in the Annual Operating Planning process and implement outcomes Ensure a safe workplace Essential Requirements Engineering degree or Trade + post trade qualifications with significant experience implementing reliability practices within an FMCG organisation Thorough understanding of root cause analysis processes Understanding of condition monitoring techniques and application A methodical and disciplined approach to tasks Project management experience incorporating feasibility, scoping and execution Proven leadership of a small team This is a career opportunity for someone who is driven by results and looking for a rewarding challenge with one of the largest and most successful FMCG companies in the world. Onsite benefits include Staff parking, vehicle leasing plan, onsite health professional, access to the PepsiCo Extras program and endless career development opportunities with an iconic Multi-National Company! Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ Regency Park team. Who knows where it might lead. To find out more about PepsiCo Australia & New Zealand and exciting career opportunities, visit our website www.pepsicojobs.com At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply. PEPSICO'S job application process: Submit your application via our website Interview(s) and skills evaluation Online Assessment process Reference and background checks Read MoreWork typeFull-TimeKeyword Match... down opportunities seeking to ensure maintenance costs are minimised without adversely affecting maintenance service levels or equipment reliability Investigate, implement and monitor “condition monitoring” processes as ... |
SA
> Adelaide
Maintenance Team ManagerPepsiCo - ANZPepsiCo Australia & New Zealand is home to some of the world's most trusted brands such as Sakata Rice Crackers, Quaker Oats, Smith's Chips, Red Rock Deli, Sunbites Popcorn, Pepsi Max and Gatorade! We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career. We are committed to recruiting, training and retaining high quality people. Our Regency Park operation has a fantastic opportunity for individuals looking to build or continue their career in people management. To be successful in this role, we are looking for individuals with the following skills and experience: Effective oral and written communication skills Previous experience within Engineering or FMCG leadership Basic understanding of budget preparation (financial & analytical capability) Ability to maintain high performance under pressure Good interpersonal skills and works well with a team Someone who leads effectively by example and is results oriented A forward-thinker who can analyse issues and develop effective solutions Ability to plan and coordinate several simultaneous work activities Tertiary qualifications including electrical or mechanical engineering What we can offer you: Excellent work-life balance with our flexible office environment A competitive remuneration package Career development opportunities Discounted retail and service benefits through our Roll-It program Working at PepsiCo: Your positive attitude will be rewarded with excellent long term local and global career opportunities, and ongoing professional development along with a fun and rewarding working environment. You will be a key part of a dynamic team and a valuable contributor to a global company that is one of the FMCG market leaders. At PepsiCo, we recognise our people as a key part of our business and career progression within the business is encouraged and supported. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team. At PepsiCo, we embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply. Read MoreWork typeFull-TimeKeyword Match... our flexible office environment A competitive remuneration package Career development opportunities Discounted retail and service benefits through our Roll-It program Working at PepsiCo: Your positive attitude will ... |
SA
> Adelaide
Client Experience OfficerMLCAbout the Role Our Client Experience Officer is primarily responsible for the local client facing administrative and operational elements of the MLC Advice practice, the provision of support to Financial Advisers who have clients with complex needs, and for ensuring a premium Advice client experience. Responsibilities also include; Supporting the everyday workings of the MLC Advice practice; schedule and confirm all client meetings, prepare documentation, scan/upload documents and provide support via phone, face-to-face and email communication with clients and Advisers Delivery of highly professional client facing interaction; welcome and introduction, client comforts, exit and additional support Managing the implementation of Advice through the accurate updating of all client information in XPlan, contacting clients and confirming implementation Proactively managing client referrals to ensure they are handled professionally and efficiently Ensuring all client data is accurately recorded and maintained in all business systems, including personal, financial, lifestyle and service delivery details Contributing to the delivery of the client review process through preparation of pre-review appointment materials, updating of client and portfolio data and active participation in the review appointment in support of the Adviser. About You Our Client Support Officer will be a self-motivated individual with strong attention to detail and problem-solving skills. We are looking for a team player with exceptional interpersonal skills who can build relationships across the business and with our clients. Our ideal candidate will also have; Experience in financial planning as a Client Support Officer, Paraplanner or Associate Studying/Studied Financial Planning would be advantageous Intermediate knowledge and proven experience with financial planning software (Xplan) and Microsoft Office packages (Excel, Word, PowerPoint) Strong relationship management or client facing experience Excellent written and verbal communication skills About MLC At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too. If you're ready for the next step, apply today ! The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Read MoreWork typeFull-TimeKeyword Match... is accurately recorded and maintained in all business systems, including personal, financial, lifestyle and service delivery details Contributing to the delivery of the client review process through preparation of pre ... |
SA
> Adelaide
Lifestyle CoordinatorEstia HealthEstia Health Strathalbyn reflects a community spirit that can only be found in a country town. Our residents enjoy a positive lifestyle in a welcoming and supportive environment. Set alongside the banks of the picturesque Angas River, our home is located in beautiful country surroundings just a short distance from town. The single-level residence, with its contemporary décor and tasteful furnishings, offers a warm home-like ambience that's both stylish and comfortable. About the role You will bring your vibrant, spontaneous and proactive approach to positively contribute to our residents. Build genuine relationships with the residents and their families to create tailored lifestyle programs that address their likes and needs Create exciting programs that reach social, emotional and spiritual fulfillment Coordinate group activities inside and outside of the home Set lifestyle goals for the residents and implement programs to help them achieve it Work closely with the wider support team in the home to meet resident's needs What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us: Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Lead a team of Lifestyle Assistants and Volunteers. Build on your mentoring and coaching skills Regular training and development opportunities to keep building your skill set Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you We are looking for optimistic and energetic individuals with the spice for life! Along with your passionate and caring nature, you will have: Leisure and Lifestyle Cert 4 preferred (or similar qualification) Experience in lifestyle programs; Understanding of the ACQSC Standards relating to Resident Engagement, Lifestyle Assessment and Care planning Understanding of accreditation standards Effective written and verbal communication skills Empathy and resident focused approach A positive, energetic and professional approach to work Experience in a Lifestyle Coordinator role in Aged Care will be highly regarded Join us! If you would like to know more, please call us on 08 8536 3422 or by emailing us at Strathalbyn@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-healthJoin this leader in aged care, Monday to Friday role, get your weekends back!, 47 bed home, supportive and welcoming team Read MoreWork typeFull-TimeKeyword Match... a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you We are looking for optimistic and energetic individuals ... |
SA
> Adelaide
Care Director - Encounter BayEstia HealthAt Estia Health, we're proud that each of our aged care homes uniquely represent the residents who choose us, the community that surrounds us and the people we work with. Join Estia Health and support our residents with continuing to live the life they love. We will support, nurture and develop your career in the growing aged care industry. About the role From the manicured gardens outside to the elegant décor within, Estia Health Encounter Bay is a charming resort-style residence renowned for its genuine comfort and calm. With on-site parking and true opportunities for growth, this home is a positive and welcoming environment to join. Estia Health Encounter Bay is looking for a passionate and dedicated clinician to lead the delivery of care in their home, ensuring the best possible clinical outcomes for our residents. Working closely with the Executive Director the Care Director inspires and leads the clinical team; ensuring compliance with policies, procedures and relevant legislation to ultimately provide residents with the care they need. What Estia Health will do for you We love to see our team members grow with us! This is encouraged through a range of structured clinical and professional development programs to help grow your career Enjoy being mentored and work in partnership with leader to drive positive resident outcomes We are different to other aged care providers - we have 24/7 nurse presence and clinical structures in place to support our residents and team We have strength in our brand and diversity of support and resources, helping you concentrate on what's most important - resident focused care Feel connected to your peers with regular events to network and enhance your knowledge We offer a range of benefits including attractive remuneration packages with workplace banking, novated leases, Manager Assist and EAP services About you You'll bring to the role your energy and caring nature along with: A passion working with the elderly and taking a resident focused approach to care Demonstrated success in clinical leadership roles (such as Clinical Care Coordinator, Registered Nurse in Charge or similar) Understanding of and experience in the AACQA Accreditation process and clinical decision making ability Ability to engage and influence all stakeholders, including team members, residents and their families Proficient computer skills and experience using online clinical documentation systems Please note, we only accept applications with current AHPRA Registration and the right to work in Australia. We support a holistic approach to Work Health and Safety by supporting our homes with a commitment to keeping our residents and team members stay safe and well. Join us! If you would like to know more, please call our recruitment team on 1300 615 724. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page. Read MoreWork typeFull-TimeKeyword Match... of benefits including attractive remuneration packages with workplace banking, novated leases, Manager Assist and EAP services About you You'll bring to the role your energy and caring nature along with: A ... |
SA
> Adelaide
Maintenance OfficerEstia HealthMaintenance Officer (CA/FT/PT) - Daw Park At Estia Health, we're proud that each of our aged care homes uniquely represent the residents who choose us, the community that surrounds us and the people we work with. Join Estia Health and support our residents with continuing to live the life they love. We will support, nurture and develop your career in the growing aged care industry. About the role Estia Health Daw Park are looking for an experienced Maintenance Officer to join their team on a FT/PT/CAS basis working Monday to Friday. Make a difference in the lives of our residents on a daily basis, ensuring wellbeing and comfort. As a Maintenance Officer at Estia Health, you will support our residents and team through ensuring the safety and upkeep of the facility by providing onsite maintenance, including: Grounds upkeep General and equipment maintenance, painting and handy-person duties Coordination of the maintenance program, timely reporting and administration About you You'll bring to the role your ability to operate autonomously while effectively managing and prioritising your work. You will be committed to keeping the facility safe, comfortable and homely for our residents, their visitors and our team. You will also have: Exceptional Maintenance/handy-person skills A relevant trade Qualification (highly regarded) Proven painting experience Excellent communication skills Proven ability to work autonomously and manage your time effectively Work Health and Safety knowledge and a commitment to keeping yourself and others safe Understanding of and experience in managing contractors on site Compassion for our residents and respect for their environment What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Lead a team, develop your coaching skills Enjoy working a full time role without weekend hours! Work in your local community and make a difference to the lives of our residents Opportunity to work across a wide network and learn or mentor others in your peer group Develop and expand your own skill set with regular development opportunities Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Join us! If you would like to know more, please call us on 08 8397 2100 or by emailing us at DawPark @estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Join a leader in aged care, Great team and supportive environment, Work Monday to Friday! No weekends! Read MoreWork typeFull-TimeKeyword Match... Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Join us! If you would like to know more, please call us on 08 8397 2100 or ... |
SA
> Adelaide
Production Team Supervisor - Saturday - Wednesday RosterPepsiCo - ANZAt PepsiCo Australia & New Zealand, our people are the key to our success. So join the winning team and work for a multinational company that has iconic brands such as Smiths Chips, Red Rock Deli, Twisties, Sakata Rice Crackers, Pepsi Max and Gatorade! We have an opportunity at our Regency Park snacks plant, for a Production Team Manager to join our award-winning team. In this position you will be responsible for the running of our Smiths & Red Rock Deli production lines as well as potato supply and palletising. This position will see you working a full 38-hour week across a Saturday - Wednesday roster. Saturday & Sunday 7.6 hours between 6am - 6pm (dependent on business requirements) Monday, Tuesday, Wednesday 2pm - 10pm Please note training requirements may see you working on other shifts before commencing your normal hours. Key responsibilities include: Lead all processing and packaging personnel on your assigned shift Support other functions on site during assigned shift (e.g. Raw Materials, Engineering) Contribute to the Annual Operating Plan for cost, quality, service, safety, people and environmental objectives Lead the development and implementation of site performance and continuous improvement plans including individual projects and projects for team members Coach and develop team members capability We require our future leaders to have experience in the below areas: Effectively lead by example, handle and develop a work group to achieve agreed goals and objectives and must be results oriented. Plan and co-ordinate several simultaneous work activities and be forward thinking. Relate effectively with a broad range of levels and disciplines and develop technical proficiency within their function. You will analyse issues and work with your team to achieve positive solutions. Effective oral and written communication skills Interpersonal skills which foster the trust, co-operation and support of others and be the enabler to removing obstacles and barriers within their control Maintain performance under pressure Continuous improvement and modern process control techniques Core understanding of Food Safety and HACCP principles and practices Leading your team with emphasis on balancing development of a team-based culture with achieving "bottom line" performance targets Basic understanding of budget preparation (financial and analytical capability) Interested? Know someone who might be? This is a phenomenal opportunity to join the Regency Park team. Who knows where it might lead. To find out more about PepsiCo Australia & New Zealand and exciting career opportunities, visit our website www.pepsicojobs.com At PepsiCo, we believe what makes you unique, makes us stronger. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply. Read MoreWork typeFull-TimeKeyword Match... shift (e.g. Raw Materials, Engineering) Contribute to the Annual Operating Plan for cost, quality, service, safety, people and environmental objectives Lead the development and implementation of site performance and ... |
SA
> Adelaide
Care Director - Flagstaff HillEstia HealthAt Estia Health, we're proud that each of our aged care homes uniquely represent the residents who choose us, the community that surrounds us and the people we work with. Join Estia Health and support our residents with continuing to live the life they love. We will support, nurture and develop your career in the growing aged care industry. About the role Estia Health Flagstaff Hill, a bright and airy purpose-built facility with an award winning design, offers an elegant, warm and welcoming environment. Set in a semi-rural surround with superb views towards the coast, there is a strong focus here on quality care and attention to the individual needs of all our residents. Moments from bus stops, Westfield Marion and the hub of Aberfoyle Park, this home provides every modern comfort. From scenic lounge areas and heritage-inspired décor to tranquil garden settings, our residents enjoy the perfect combination of stylish living and home-like charm This home is looking for a passionate and dedicated clinician to lead the delivery of care in their home, ensuring the best possible clinical outcomes for our residents. Working closely with the Executive Director, the Care Director inspires and leads the clinical team; ensuring compliance with policies, procedures and relevant legislation to ultimately provide residents with the care they need. What Estia Health will do for you We love to see our team members grow with us! This is encouraged through a range of structured clinical and professional development programs to help grow your career Enjoy being mentored and work in partnership with leader to drive positive resident outcomes We are different to other aged care providers - we have 24/7 nurse presence and clinical structures in place to support our residents and team We have strength in our brand and diversity of support and resources, helping you concentrate on what's most important - resident focused care Feel connected to your peers with regular events to network and enhance your knowledge We offer a range of benefits including attractive remuneration packages with workplace banking, novated leases, Manager Assist and EAP services About you You'll bring to the role your energy and caring nature along with: A passion working with the elderly and taking a resident focused approach to care Demonstrated success in clinical leadership roles (such as Clinical Care Coordinator, Registered Nurse in Charge or similar) Understanding of and experience in the AACQA Accreditation process and clinical decision making ability Ability to engage and influence all stakeholders, including team members, residents and their families Proficient computer skills and experience using online clinical documentation systems Please note, we only accept applications with current AHPRA Registration and the right to work in Australia. We support a holistic approach to Work Health and Safety by supporting our homes with a commitment to keeping our residents and team members stay safe and well. Join us! If you would like to know more, please call our recruitment team on 1300 615 724. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page. Read MoreWork typeFull-TimeKeyword Match... of benefits including attractive remuneration packages with workplace banking, novated leases, Manager Assist and EAP services About you You'll bring to the role your energy and caring nature along with: A ... |
SA
> Adelaide
Lifestyle CoordinatorEstia HealthA delightful, boutique residence with a warm, family ambience, Estia Health Salisbury East offers modern facilities in a welcoming, social environment. Situated in a quiet residential street, the residence is close to public transport, local shopping centres and churches. About the role This role commences on the 18th January 2021 ! Bring your event management skills and passion to bring joy to our residents to this role. Build connections with our residents in order to enhance their experience at our homes. Coordinate fun and engaging activities for residents Set lifestyle goals for the residents and implement programs to help them achieve it Work closely with the executive director and the wider team in the home to meet resident's needs About you We are looking for optimistic and energetic individuals with the spice for life! Along with your passionate and caring nature, you will have: Past experience in event planning, management, tourism or similar roles Ability to lead a team Willingness to learn and acquire new skills Empathy and resident focused approach! Understanding of accreditation standards Effective written and verbal communication skills A positive, energetic and professional approach to work Experience in a Lifestyle Coordinator role in Aged Care will be highly regarded but not necessary What we will do for you: Join one of Australia's leading aged care providers in one of the fastest growing industries Regular training and development around lifestyle and aged care Lead a team of Lifestyle Assistants and Volunteers. Build on your mentoring and coaching skills Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided Join us! If you would like to know more, please call us on 08 8285 4600 or by emailing us at salisburyeast@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-healthEnjoy your weekends - working Monday to Friday 9 am to 4 pm, Bring your prior event planning or management experience!, Build your experience in mentoring and aged care Read MoreWork typePart TimeKeyword Match... offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided Join us! If you would like to know more, please call us ... |
SA
> Adelaide
Registered NursesEstia HealthEstia Health Golden Grove is a welcoming resort-style residence located in a quiet residential street, close to public transport and The Stables Shopping Centre. Professionally decorated and furnished to create a light, bright and relaxing environment, the setting incorporates a series of landscaped courtyards and gardens, inviting residents to enjoy the fresh air of the foothills. About the role Estia Health Golden Grove are looking for an experienced Registered Nurse to join their team on a Casual basis working across a range of morning, afternoon and evening shifts. Working in the clinical team, our Registered Nurses inspire others while coordinating the provision of daily care needs to our residents. The role also involves: The provision of clinical care in accordance with legislation and practice within a professional and ethical frame work Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest-growing industries Lead a team and develop your coaching skills as you work to educate our carers Regular toolbox talks so you stay informed on processes Development opportunities such as our Emerging Leaders Program for high performing staff to be mentored by a member of our executive team Work in your local community and make a difference to the lives of our residents About you You'll bring to the role your passionate and caring nature, you will also have: Current AHPRA Registration Experience in an in-charge capacity Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please email us at goldengrove@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Casual position with opportunity to progress into a permanent role, Development opportunities such as our Emerging Leaders Program, Situated close to public transport and The Stables Shopping Centre Read MoreWork typePart TimeKeyword MatchEstia Health Golden Grove is a welcoming resort-style residence located in a quiet residential street, close to public transport and The Stables Shopping Centre. Professionally decorated and furnished to create a light ... |
SA
> Adelaide
Senior Officer - Strategic ProjectsAustralian Red CrossOngoing Position Full time - 38 hours per week Flexible location across Australia Who we are Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role The Senior Officer - Strategic Projects will be facilitating the scoping, co-design and delivery of MSP related capacity building activities internally for Red Cross people, and externally to deliver impact on strategic priorities. They will provide leadership on annual projects and scrum master for agile projects, facilitate and lead collaborative impact across Australian Red Cross. This role will work across MSP and will be responsible for developing and maintaining project documents in line with the established project methodology. It will provide specialist advice and support to MSP staff nationwide and ensure that projects are executed in a manner that enables successful outcomes. This role will operate within a dynamic and time pressured environment, requiring an ability to form productive relationships with multiple stakeholders. What you will bring Demonstrated experience in working with migrants in transition and understanding social political issues impact migrants locally, regionally and globally is desirable Demonstrated cultural competence and the ability to work with and lead teams of people from diverse backgrounds. Excellent technical and practical knowledge and expertise in agile project management. Proven ability to build the capacity of people and teams Demonstrated experience in managing projects The benefits Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. Red Cross offers generous salary packaging benefits and flexible working arrangements. Further information For further information about this role, please refer to the position description attached below or contact Sally Chapman on 0466 229 212 Position description: Senior Officer - Strategic Projects PD April 2018 (3).pdf Read MoreWork typeFull-TimeKeyword MatchOngoing Position Full time - 38 hours per week Flexible location across Australia Who we are Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the ... |
SA
> Adelaide
Production Team Member - Night ShiftPepsiCo - ANZAt PepsiCo Australia & New Zealand, our people are the key to our success. It is because of our people that PepsiCo can manufacture products that are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world! So, apply now to be a part of the winning team that produces much loved brands in Australia like Smith's, Pepsi Max, Red Rock Deli, Sakata, Twisties, Gatorade and Sunbites. This is your opportunity to join an award-winning manufacturing team at a site that is ranked within the top 5% of PepsiCo plants globally! We take our work seriously and are dedicated to delivering our much-loved brands to our consumers without compromising on quality. It is crucial for us to ensure we have the right people within our business. We have several vacancies, at our Regency Park snacks plant, for Team Members to join our Night Shift Crew. You will play a key role in running our Red Rock Deli, Smiths, Doritos and Twisties production lines. We are looking for our next generation of team members who are looking for more than just a job! Night Shift - 2200 - 0630 Key responsibilities include Advanced packaging machine equipment operations and cleaning Sanitising machines and production area Advanced production line management Preparation and completion of accurate records Equipment calibration and monitoring. Commitment to quality assurance. We're looking for our next generation of team members with the following skills/experience: A good mechanical aptitude A strong attention to detail A flexible approach to ensure the job gets done right the first time Commitment to achieving team goals See yourself as a motivated individual with a hunger to progress your career. Shortlisted candidates will be required to complete a video interview in your own time followed by a face to face interview with our Talent Acquisition and Production Teams. Onsite benefits include Staff parking, vehicle leasing plan, onsite health professional, access to the PepsiCo Extras program and endless career development opportunities with an iconic Multi-National Company! Due to the volume of applications received only successful candidates will be contacted. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ Regency Park team. Who knows where it might lead. To find out more about PepsiCo Australia & New Zealand and exciting career opportunities, visit our website www.pepsicojobs.com At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply. Read MoreWork typeFull-TimeKeyword MatchAt PepsiCo Australia & New Zealand, our people are the key to our success. It is because of our people that PepsiCo can manufacture products that are enjoyed by consumers more than one billion times a day in more than ... |
SA
> Adelaide
Registered NursesEstia HealthCombining stylish living with a home-like charm, Estia Health Salisbury offers the very best in individualised care and wellbeing. The single-level home is situated close to transport, Parabanks Shopping Centre, specialty shops and Lyell McEwan Hospital. With bright and relaxing living areas and a variety of events and activities, our residents enjoy the perfect balance of engaging social pursuits and opportunities for quieter times in a supportive environment. About the role Estia Health Salisbury are looking for an experienced Registered Nurse to join their team on a Casual basis working across a range of morning, afternoon and evening shifts. Working in the clinical team, our Registered Nurses inspire others while coordinating the provision of daily care needs to our residents. The role also involves: The provision of clinical care in accordance with legislation and practice within a professional and ethical frame work Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI About you You'll bring to the role your passionate and caring nature and you will have: Current AHPRA Registration Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest growing industries Lead a team, develop your coaching skills as you work to educate our carers Regular tool box talks so you stay informed on processes Development opportunities such as our Emerging Leaders Program for high performing staff to be mentored by a member of our executive team Work in your local community and make a difference to the lives of our residents Join us! If you would like to know more, please email us at salisbury@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Casual position - opportunity to move permanent, Development opportunities such as our Emerging Leaders Program, Close to public transport, Parabanks Shopping Centre and hospitals Read MoreWork typePart TimeKeyword MatchCombining stylish living with a home-like charm, Estia Health Salisbury offers the very best in individualised care and wellbeing. The single-level home is situated close to transport, Parabanks Shopping Centre, ... |
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QLD
> Other Regions QLD
Customer Service Specialist AthertonCommonwealth BankPlease note this a contract opportunity until approx. August 2021 and rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday 11-3, Wednesday 11-3, Friday 11-3 Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ... |
QLD
> Rockhampton City
Customer Service Specialist Rockhampton NorthCommonwealth BankPlease note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: 30 hours per week Monday - Friday. Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ... |
QLD
> Far North Queensland
Customer Service Representative InnisfailCommonwealth BankPlease note this a part time opportunity and offering 12 hours per week. Monday to Friday flexibility is key Do work that matters Our Customer Service Representatives meet all of our customers' financial needs. They identify and understand the broader investment and lending needs and refer more complex banking enquiries to specialist team members. You will contribute to a team culture that acts with integrity and accountability, placing the customer at the centre of every interaction. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ... |
NSW
> Sydney
WANTED! Candidates with exceptional customer service skills for a variety of roles in the public transport industry! Express your interest in learning more!Transdev AustralasiaAbout Transdev Transdev is a world leader in the operation of passenger transport services. We operate in 20 countries around the world, with 82,000 employees and manage 41,000 vehicles. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. Currently in Sydney we operate the Light Rail, Harbour City Ferries and multiple bus networks. A variety of o pportunities Our Customer service-based roles are a key part in ensuring our valued customers have a positive experience on every journey with us. Our pathways provide paid employment from day 1 and will assist you and provide all the support you need to flourish in your role. We are looking for individuals that would be interested in learning more about a variety of positions including Customer Service Officers, Authorised Officers, Light Rail and Bus Drivers. We have locations throughout Sydney to suit all. These roles would be best suited to someone looking to make a genuine career change in 2021. If you love working in the community and value great customer service then don't hesitate to express your interest now. Our benefits Transdev offers market leading benefits to our employees as well as: Security and stability in a global public transport operator Paid employment as you complete your initial training (*conditions apply) Generous rates and allowances Additional shift options to increase your earning capacity Supportive line managers with your best interests at heart A culture that truly embraces diversity & inclusion Our values and beliefs As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, religious beliefs, and ethnicity. We also have an uncompromising attitude to the safety of our employees, client and customers Interested and want to know more? If you're as passionate about delivering unparalleled service as we are then click the 'Apply now' button to express your interest. To find out more about working at Transdev visit our Careers Page Read MoreWork typeFull-TimeKeyword Match... make a genuine career change in 2021. If you love working in the community and value great customer service then don't hesitate to express your interest now. Our benefits Transdev offers market leading benefits to ... |
NSW
> Sydney
Customer Banking Specialist SmithfieldCommonwealth BankPlease note this is a 12 month contract and that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday-Friday 9.30am-1.30pm Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ... |
QLD
> Far North Queensland
Customer Banking Specialist MareebaCommonwealth BankPlease note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday, Thursday and Friday 9.30am till 1.30pm Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ... |
QLD
> Townsville
Customer Support Assistant AitkenvaleCommonwealth BankPlease note this position is offering 15 - 20 hours per week. Before applying please ensure you are available and flexible Monday to Friday during branch opening / closing hours (9-5pm) What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... a culture of integrity and accountability by placing the customer at the centre of everything we do. See ... we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, ... |
NT
> Alice Springs
Customer Banking Specialist Alice SpringsCommonwealth BankPlease note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday 9-4 Tuesday 9:30-4 Wednesday 9:30-4 Thursday 9:30-4 Friday 9:30-4 Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ... |
QLD
> Other Regions QLD
Customer Banking Specialist TownsvilleCommonwealth BankPlease note this is a 12month contract .Before applying please ensure you are available to cover 20 hours per week Monday to Friday. Approx. 4 hours a day Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ... |
WA
> Goldfields & Southern WA
Customer Consultant - Dunsborough (6 month opportunity)BankwestWe are looking for a passionate customer service professional to join us as a part time Customer Consultant for six months at our Dunsborough Branch. This role will work 32 hours per week across Tuesday, Wednesday, Thursday and Friday. Do work that matters As a Customer Consultant you will be the first point of contact within our Bankwest branches, and will be looked upon as a "solutions experts". During your time in the role you will have an opportunity to impact the customer experience by holding meaningful needs based conversations and providing outcomes that will improve the financial wellbeing of our customers and communities. Day to day you will be responsible for: Using active listening skills to uncover customer needs and goals Providing customer solutions that are in line with individual needs and goals Meeting and greeting customers when they arrive in our branches Helping customers with their transactions at the teller bay Providing customers with guidance when using Bankwest systems and equipment within the branches We're interested in hearing from people who have: Experience in a customer service role which has allowed you to build rapport and work with customers to achieve their goals Excellent active listening skills A passion and sense of enthusiasm for providing excellent customer service You can be you At Bankwest, we attribute our ongoing success to our customer-focused people and vibrant culture. We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Bankwest is adopting new ways of working and embracing new technologies to meet rapidly changing customer needs in today's digital economy. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... interested in hearing from people who have: Experience in a customer service role which has allowed you to build rapport and work with customers to achieve their goals Excellent active listening skills A passion ... |
WA
> Goldfields & Southern WA
Customer ConsultantBankwestYou're a passionate customer service professional looking for the next challenge We are a customer and community focused network of branch colleagues Together we can provide excellent experiences that matter We are looking for a passionate customer service professional to join us part time as a Customer Consultant at our Kalgoorlie branch. The role is part time, 32 hours per week. The roster is: Monday, Tuesday, Thursday and Friday 8.30 - 5. Do work that matters As a Customer Consultant you will be the first point of contact within our Bankwest branches, and will be looked upon as a "solutions experts". During your time in the role you will have an opportunity to impact the customer experience by holding meaningful needs based conversations and providing outcomes that will improve the financial wellbeing of our customers and communities. Day to day you will be responsible for: Using active listening skills to uncover customer needs and goals Providing customer solutions that are in line with individual needs and goals Meeting and greeting customers when they arrive in our branches Helping customers with their transactions at the teller bay Providing customers with guidance when using Bankwest systems and equipment within the branches We're interested in hearing from people who have: Experience in a customer service role which has allowed you to build rapport and work with customers to achieve their goals Excellent active listening skills A passion and sense of enthusiasm for providing excellent customer service You can be you At Bankwest, we attribute our ongoing success to our customer-focused people and vibrant culture. We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Bankwest is adopting new ways of working and embracing new technologies to meet rapidly changing customer needs in today's digital economy. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... we can provide excellent experiences that matter We are looking for a passionate customer service professional to join us part time as a Customer Consultant at our Kalgoorlie branch. The role is part time, 32 hours per ... |
NSW
> Sydney
Customer Contact AnalystKPMGKPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG is currently seeking full time Customer Service Representatives to work as part of a growing remediation project based in Rhodes on a 12 month contract. You will be responsible for liaising with our internal and external customers to obtain required information to achieve a positive outcome and ensure the customer is compensated and remediated appropriately. You will be required to work on a monthly rotating roster between the hours of 8:00am - 6:00pm Monday to Friday. Your major responsibilities will include: Answering and managing inbound customer calls Making a high volume of outbound calls to customers to introduce the program and obtain customer information Scheduling customer calls for the team and handling re-schedule requests Working closely with our legal team to understand and resolve customer complaints Preparing and sending customer communications via letters and emails Liaising with third party product providers on behalf of customers to obtain relevant information Maintaining SLAs by responding to client emails via shared inboxes in a timely manner How are you Extraordinary? Proven experience in a call centre environment Strong verbal and written communication skills Excellent time management skills Customer service orientated Experience in Banking and/or Finance Sector is desirable Intermediate skills using computers and Microsoft office Ability to work in a target driven, fast paced environment High attention to detail The KPMG Difference At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Next steps ? Please apply online by submitting your resume and cover letter. A member of the KPMG Talent Acquisition team will contact be in contact once your application has been reviewed. Read MoreWork typePart TimeKeyword Match... an extraordinary difference for our clients, our firm and our communities. KPMG is currently seeking full time Customer Service Representatives to work as part of a growing remediation project based in Rhodes on a 12 ... |
NT
> Darwin
Customer Banking Specialist DarwinCommonwealth BankWe currently have multiple part time Customer Banking Specialist opportunities at our Darwin branch, offering approx. 20-25 hours per week and includes Saturday trading. Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ... |
VIC
> Melbourne
Associate Director/Director - Customer, Brand & Marketing AdvisoryKPMGValue the opportunity to partner with multiple clients across various sectors to provide innovative solutions. Enthusiastic about joining an inclusive, diverse and supportive culture. Choose the way you want to work by embracing our flexible work arrangements KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Customer Brand & Marketing Advisory (CBMA) division helps our clients bring greater value to their customers and the citizens of Australia. Our objective is to revitalise our clients' focus on customer and citizen value by employing all the elements of a sophisticated marketing, sales, distribution and customer experience focus. We provide deep subject matter expertise across brand and marketing strategy, deep customer insight and research methodology, sales and marketing transformation and driving customer engagement and best in class experiences, leveraging innovation and design thinking methods. We're now searching for an experienced Associate Director and Director to lead and develop significant customer experience transformation engagements across a diverse range of industries within our Melbourne office. Your Opportunity You'll be a key member of our high performing Customer, Brand and Marketing team, this role will see you: Working with clients to define a customer strategy to support business objectives and deliver it through market-leading customer experiences Driving Customer transformation strategy and delivery at the enterprise level (i.e.: horizontal transformational change across multiple functions and departments in complex environments, with frequent C Suite and Board interaction and engagement) Leveraging data and customer behavioural insights to drive transformational change, customer frameworks, engagement strategies, personalisation, etc. Using customer measurement, metrics, quantification of CX, to drive prioritisation of customer change Assessing customer maturity across organisations, cultural change programs, and how customer can be considered through governance and prioritisation Focusing on business development through maintaining strong relationships with clients during and post engagements, and building strong professional networks; and where possible leveraging your own network to create opportunities for the firm Bringing passion and deep expertise that positions you as being an inspirational role model and leader within the CBMA team; and assist Partners within the practice deliver on a strong high performance culture that consistently deliver quality outcomes for clients and great growth opportunities for junior colleagues Analysing, workshopping and presenting insights and recommendations enabled by strategic thinking, technical knowledge and exceptional communication skills; Leading day to day engagements with clients and KPMG teams to understand root cause issues, potential solutions and articulate business benefits that can lead to repeat business and client advocacy Supporting the growth and development of more junior team members through technical training, skills coaching and mentoring. How you are Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. You are likely to have a customer experience design and transformation background with: Strong understanding of how Customer Experience transformation strategy maps to specific and aligned change to People, Process, Data and Technology Customer Experience Design; understanding customer ethnographic research driving insight, to feed CX journey mapping and experience design - both optimising (pain point redesign) and transformative future experience design (reimagined 5 year experience) Experience of Customer and Digital ways of working such as Service Design/HCD, agile and innovation Believe and drive purpose driven Customer Service transformation, development and implementation. Demonstrable experience in consulting to clients at the most senior levels, and ability to understand complex client problems, and convert into systematic programs and plans to drive resolution and change Strong proven relationship skills, leadership skills and Business Development success Tertiary experience in a related field Experience at a Management Consultancy firm in a similar capacity is highly desirable. Experience in the Health and Human Services and Government Sector space is desirable The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary ! Read MoreWork typeFull-TimeKeyword Match... ) and transformative future experience design (reimagined 5 year experience) Experience of Customer and Digital ways of working such as Service Design/HCD, agile and innovation Believe and drive purpose driven ... |
QLD
> Other Regions QLD
Customer Support Assistant Mt IsaCommonwealth BankPlease note this position is offering 15 - 20 hours per week. Before applying please ensure you are available and flexible Monday to Friday during branch opening / closing hours What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... a culture of integrity and accountability by placing the customer at the centre of everything we do. See ... we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, ... |
NSW
> Newcastle & Hunter
Client Services Officer - Tea GardensEstia HealthEstia Health Tea Gardens is a modern, recently-renovated residence that offers a stylish, warm and welcoming ambience. Set in a beautiful natural environment, there is a strong focus here on quality care and attention to the individual needs of all our residents. Estia Health Tea Gardens is looking for a Client Service Officer to join our team on a full time basis. There is a lot of opportunity for development and growth. We will support and nurture your career in the growing aged care industry! About the role As first point of contact for families seeking Aged Care services, the Client Services Officer will assist residents and their families in their journey into residential Aged Care. The successful applicant will provide our customers with a seamless admissions experience and offer our referrers easy access to our beds. Key responsibilities will include but are not limited to: Manage all customers inquiries including conducting site tours and holding resident/relative discussions and liaise with internal and external stakeholders. Proactively manage the pipeline of inquiries to improve sales and conversion rates Proactive engagement of referrers including identifying new potential referrers and community linkages Implement sales programs to increase the uptake of additional services including activity programs Act as the Customer Service champion for the home by monitoring service stands, ensuring training of staff and actioning resident satisfaction feedback What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Support from Management with developmental kits to expand your skillset Energetic and committed administration team that will guide you in the role and support admissions Attractive remuneration packages with workplace banking, novated leases and EAP services Opportunity to work across a wide network and learn or mentor others in your peer group Join one of Australia's leading aged care providers in one of the fastest-growing industries Work in your local community and make a difference to the lives of our residents About you This position will suit an energetic and results orientated individual who is passionate about driving customer satisfaction in residential Aged Care. 5+ years' experience in sales/front office hospitality roles A track record of success in sales including strong negotiation and outstanding customer service Impeccable presentation, excellent communication and the confidence to build rapport with a wide range of people The ability to work both individually and as a team to achieve desired outcomes Knowledge of Aged Care including fees and funding (ideal but not essential) Previous experience delivering training would be highly regarded Qualifications in sales, customer service or hospitality would be an advantage (but not essential) Join us! If you would like to know more, please call our recruitment team on 02 4919 7000 or by emailing teagardens@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Full time opportunity - Monday to Friday within business hours, A chance to showcase your customer service skills, Be part of a well supported and dynamic team environment Read MoreWork typeFull-TimeKeyword Match... our residents. Estia Health Tea Gardens is looking for a Client Service Officer to join our team on a full time basis. ... be highly regarded Qualifications in sales, customer service or hospitality would be an advantage ... |
NSW
> Sydney
Engagement Administrator - Global Mobility ServicesKPMGNewly created roles within our Delivery and Data Excellence corporate tax team Sydney CBD location Value diversity? It's what sets us apart KPMG is one of the most trusted and respected global professional services firms. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Tax division are looking for an Engagement Administrator to join our Delivery and Data Excellence (DDX) team. It is the DDX team's responsibility to bring value-add services to our clients through the provision of technical tax compliance services and data analytics within our Global Mobility Services (GMS) division. We have an urgent requirement for a self-motivated co-ordinator to manage the progression of client engagements and to provide essential support services. Your role Your major responsibilities will include: Support to deliver ATO correspondence to our clients Use of our tax technology as needed to support the team to deliver tax returns Communicating with our taxpayers to setup tax briefings prior to and following expatriate assignments Liaising with stakeholders throughout GMS to support the delivery of tax returns Submission of engagement documentation into various Risk Management systems for approval Communication with ATO regarding client matters This role offers you an exciting opportunity to join a team currently undergoing significant growth and expansion. In this role, you will combine your skills to provide an end to end service, to a variety of internal customers, Australia wide. Prior experience with SAP or immigration software is not essential - training will be provided. You will bring to the role Administration experience preferably gained within a professional/corporate services environment Excellent commitment to providing quality and responsive customer service Outstanding time management, problem solving and organisational skills gained in a high volume environment with competing demands and constant changes Proven ability to take responsibility and ownership for tasks Intermediate/Advanced Microsoft office skills (Word and Excel) Proven team player with the ability to create strong working relationships at various levels and a flexible approach to their work Superior communication, facilitation and negotiation skills while maintaining the highest level of personal and professional integrity The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary! Read MoreWork typeFull-TimeKeyword Match... expansion. In this role, you will combine your skills to provide an end to end service, to a variety of internal customers, Australia wide. Prior experience with SAP or immigration software is not essential - training ... |
NSW
> Sydney
Senior Building Services ManagerCommonwealth BankWe support flexible working and are happy to discuss what this means for you Full time, permanent role South Eveleigh location See yourself in our team: Our Facilities Management team is responsible for the reliable and consistent delivery Facilities Management Services across the Group's Property portfolio across retail, commercial and critical environments. Our objective is to ensure our colleagues workplace and their experience within their workplace is the best it can possibly be, and all services are maintained and working correctly. Do work that matters: You will play a key role in managing Critical Services and infrastructure across the Group's property portfolio, responsibilities include: Managing the main and floor communications rooms, disaster recovery sites, trading floors across the Group domestic and international operations Developing and maintaining design and operational standards for critical services environment and commercial built environment Ownership of life cycle asset management program for critical services and systems across the built environment to maintain business resilience Acting as a primary escalation point for critical services, engineering queries/ issues and engineering/ services SME for facilities managers and project managers within Group Property and Security Establishing and managing comprehensive preventive maintenance plans and schedules for critical infrastructure and services Providing sound Engineering advice to the whole business based on extensive experience in the Building Services Engineering industry. We're interested in hearing from people who have: Minimum 7 years previous experience in engineering services, in the management and administration of service contracts and/or a similar role Sound understanding of real estate and building services, tenure and key lease terms and conditions Exceptional working knowledge of Critical infrastructure services - UPS, CRAC's, DCIM systems, generators , gas suppression system etc. Tertiary Qualification in Electrical or Mechanical Engineering Working knowledge of business continuity, change management in Financial Services industry Knowledge of Project Management and Productivity principles, method, and excellent MS Office Skills. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typeFull-TimeKeyword Match... Management and Productivity principles, method, and excellent MS Office Skills. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people ... |
NSW
> Sydney
Cost Analyst - Financial Planning and Analysis, Banking & Financial Services.Macquarie GroupJoin the Finance team to support our Banking and Financial Services business and proactively partner with the business to provide insights and analysis to help drive optimal performance. This is a role focused on the cost management side of the business in our retail bank located in Barangaroo. A growing focus on costs within the business, provides the successful candidate the opportunity to engage directly with senior stakeholders providing valuable insights and analysis to help drive informed decisions. You will be responsible for reviewing, challenging and reporting financial results within Macquarie's Banking and Financial Services division. In addition, you will help drive, design and deliver targeted analysis that gives meaningful insights into business performance. You will also be responsible to help drive and implement Finance process efficiencies and operational excellence. With an emphasis on analysing Financial result scenarios and returns on various products, as well as a high level of client interaction and responsibility, opportunities are available to strong performers to transition into a business development and/or senior management role as your expertise develops. Successful candidate will have experience in the following areas: hold a tertiary qualification in finance, accounting, or economics have gained relevant experience in a corporate or project finance environment Advanced excel experience display financial modelling capabilities possess excellent analytical and problem-solving skills and be commercially astute thrive in a role requiring you to build strong working relationships. A background in finance or analytics from industries outside of financial services is entirely acceptable for this role. If you are a passionate, well rounded Finance professional who has strong advisory skills with a data and change mindset, we are keen to hear from you. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need. Read MoreWork typeFull-TimeKeyword Match... build strong working relationships. A background in finance or analytics from industries outside of financial services is entirely acceptable for this role. If you are a passionate, well rounded Finance professional ... |
NSW
> Sydney
Service Management Business Analyst - Fixed-term contract until 31/01/2022Reserve Bank of AustraliaDo work that makes a difference The RBA is embarking on a strategic initiative to select and implement a new Service Management system. We are looking for someone with demonstrated experience in working on a complex implementation of a Service Management platform, with user experience focus to help to ensure the project is a success. A key focus of the role will be the analysis of ITSM workflows including supporting the delivery of a Service Management system, focused on user experience and meeting organisation wide business requirements. You will work as a liaison among stakeholders in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems. Understand business problems and opportunities in the context of the requirements and recommend solutions that enable the business to achieve its goals while supporting compliance with related legislation, policies and standards. Provide subject matter expert guidance to assist in pilot and implementation planning, change management and test planning and training materials production. Your team The Senior Business Analyst role sits within the IT Portfolio Management Team and will be a key member of the Service Management project team. You will work closely with the project team, IT functional teams, business stakeholders and external vendors to help ensure the successful delivery of the project. Your background To be successful in this critical role you will possess: Demonstrated experience and knowledge in Service Management and ITIL practices Previously worked on Service Management projects as a Senior Business Analyst Demonstrated user experience knowledge in workflow design, development and forms IIBA CBAP Certification or equivalent demonstrated experience Exposure to various project methodologies such as waterfall, PMBOK, Prince2 and Agile Your development & career Working for an organisation that truly makes a difference to the Australian people, we can offer development and career opportunities in a collaborative environment that supports people's growth, wellbeing and promotes flexibility. Why RBA? The RBA pursues national economic policy objectives and undertakes a range of associated activities in financial markets and banking. It also issues Australia's banknotes and operates infrastructure critical to the payments system, all of which contributes to the welfare of the Australian people. Our people have a critical role to play in achieving these objectives, whether directly or in a supporting capacity. As a values driven organisation, our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry, we treat one another with respect, while promoting the public interest in our efforts. The Reserve Bank of Australia is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility. Read MoreWork typeFull-TimeKeyword Match... system. We are looking for someone with demonstrated experience in working on a complex implementation of a Service Management platform, with user experience focus to help to ensure the project is a success. A key ... |
NSW
> Sydney
Customer Support Specialist3P LearningWe are a global edtech company that inspires kids round the world to love learning. Our products - including market leading Mathletics, are engaging and educationally sound. The way we teach and learn is rapidly changing and we are leading the way in supporting teachers, parents and over 5M kids around the globe to thrive in these evolving and challenging times. We are seeking an extremely customer centric, tech savvy problem solver to join the pod in the role of Customer Support Specialist . Our products are differentiated in the market by our exceptional and very human customer care approach. Our Customer Support team are critical players in this strategy. The Customer Support team deal with the first line of enquiry via phone, livechat and email for all customer (schools, teachers, parents and students) questions regarding our online learning resources. To be successful ideally you will have: 2 years + experience in a customer support role where you have been supporting a cloud-based product. SaaS and/or ed tech customer support experience will really help. Exceptional verbal and written communication skills - you will need to communicate with our customers across different formats Excellent attention to detail, time management and prioritisation skills - its busy, we get through a high volume of work Good technical aptitude Ideally you will be: Dedicated to exceptional customer care Able to quickly build connections with our customers and get to the heart of an issue Self-motivated, organised and thorough Have a “never give up” attitude Committed to shared success and team goals Agile in your approach - we are an evolving team and practices will change over time This role gives you an exceptional opportunity to gain thorough product knowledge and customer understanding which would set you up with a strong foundation to develop your career further into our Customer retention or new business pathways. We know that people are at their best working where they feel most comfortable and productive. Recently we've all been working and thriving in our own homes. As the world of work continues to evolve, we are committed to maintaining a fully flexible workforce for all moving forward. As such there is the option to work from home in this role as often as you like. Our “Pea-flex” way of working empowers 3Pea-ers to work where and when suits them best. Our office is based in Sydney however we are happy to consider applications from people based anywhere in Australia. We look forward to sharing more about 3P and our amazing people and products with you through this journey. Read MoreWork typeFull-TimeKeyword Match... differentiated in the market by our exceptional and very human customer care approach. Our Customer Support team are critical players in this strategy. The Customer Support team deal with the first line of enquiry via ... |
NSW
> Sydney
Senior Marketing Manager, Customer Experience and Growth - Fixed Term ContractCiti AustraliaStrategic Intent Develop Retail Banking and Wealth Management marketing strategies (covering everyday banking, mortgages and investment products) to drive sustainable, profitable customer growth of, and deepened engagement with, Citibanking, Citi Priority and Citigold customers. Lead and inspire your team to deliver best practice on-boarding, activation, usage, engagement, upgrade, downgrade, re-engagement, cross sell and retention campaigns targeting our Ultra High Net Worth, High Net Worth, Emerging Affluent and Mass client base to achieve both product revenue targets and improve the Net Promoter Score. Accountabilities Build a high-performing team by leading and coaching direct reports to be able to achieve the business objectives Develop and implement client-centric, best-in-class marketing strategies for both Retail and Wholesale clients to: retain, re-engage and improve profitability of valued customers. achieve early engagement ( Read MoreWork typeFull-TimeKeyword Match... Management marketing strategies (covering everyday banking, mortgages and investment products) to drive sustainable, profitable customer growth of, and deepened engagement with, Citibanking, Citi Priority and Citigold ... |
NSW
> Sydney
Business Analyst - Global Service Management PlatformMacquarie GroupJoin an innovative and collaborative team as a Business Analyst and help us provide the best Service Management digital experience for our 17,000 staff. In this role, you will work with the team to re-imagine the request and fulfillment of technology services for our staff. You will be working with a number of teams across our Technology team to build new service request forms and workflows. We're looking for people who think big, challenge the norm, collaborate efficiently, welcome feedback, have an eye for detail, and are dedicated to delivering exceptional customer and staff experiences. This role is a great opportunity for someone with the desire to lead change and is an advocate of Human Centered Design and the Agile values and principles. In this role you will: be the primary engagement contact for our Technology teams on their journey to re-imagine their existing IT Service Requests and build them on a new SaaS platform facilitate refinement workshops with various stakeholders to obtain a granular understanding of staff and business requirements use internal customer experience artefacts to help articulate client benefits work collaboratively with the scrum team, Product Owner, stakeholders and clients for feature and user story refinement, where collaboration and communication is preferred to non-value adding documentation ensure all features and user stories satisfy the Definition of Ready within the defined quality framework define a wide range of business and technical process solutions in the Service Management space work with the scrum team, external teams and staff to ensure solution quality To be successful in this role you will have: an Agile mindset and continuous improvement behaviours through your previous proven experience strong analytical, problem solving and critical thinking abilities with well-structured written and verbal communications be able to take stakeholders across other teams on a journey with the Service Management team to understand and achieve common goals ideally proficient in the documentation of user journey maps with the ability to deep-dive into user pain points and behaviours in order to write clear and concise user stories excellent communication and collaboration skills, and enjoy working with colleagues from different departments. an appreciation for Human Centred Design as well as experience and skill in the documentation of process maps will also be highly valued previous experience in Technology Service Management (ITSM) would also help If this role sounds like the right opportunity to further your career, please apply via the link. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. The Corporate Operations Group's purpose is to power the entrepreneurial enterprise. Find out more about Macquarie careers at www.macquarie.com/careers Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. Read MoreWork typeFull-TimeKeyword Match... the team to re-imagine the request and fulfillment of technology services for our staff. You will be working with a number ... , and are dedicated to delivering exceptional customer and staff experiences. This role is a ... |
VIC
> Melbourne
Service Management AnalystAustralianSuperWe are Australia's largest superannuation fund, here to help members achieve their best possible retirement outcome. Working with a wide range of stakeholders, we create meaningful value for members and our communities through our diverse workforce of highly competent and highly motivated employees. Your new role The Service Management Analyst is a key role with the IT Services team (ITSM), reporting to the IT Services Manager, and underpins the continual service improvement program essential to delivering the lean services needed by the Fund to support its Members. A pivotal part of this role is the accountability for process improvement and service uplift of the following core Service Management processes; Service Request and Incident Management, Problem Management, Asset and Configuration Management, Change Management and Continual Service Improvement. Some of your key responsibilities will be: Operate and execute a range of ITSM processes interacting with other technical streams, customers and stakeholders Produce and maintain process documentation, standard operating procedures and work instructions Collaborate with system administrators, system engineers, developers, end users and organisations to ensure process compliance and utility 2IC for the Incident Manager covering the following duties; Available to cover out of hours support for Major Incident Management Focal point for the PIR process including management and tracking of findings, actions and deliverables Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible Keep users informed about their Incidents' status at agreed intervals Associate Incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.) Provide first-line investigation and diagnosis of all Incidents Verify resolution with users and resolve Incidents in ITSM tool Owns all Incidents throughout the lifecycle Key point of contact for the Service Management continual service improvement program to; Review, analyse and make recommendation on improvement opportunities for the Fund in each lifecycle phase of ITIL Identify and implement activities for better efficiency and effectiveness of IT service management process Propose actions to improve the quality of service and cost-effectiveness without impacting customer satisfaction Ensure applicable quality management methods are used to support CSI activities You'll need… 2+ years' experience in an IT and Service Management environment Previous experience working in an ITIL environment essential along with an understanding of IT Service Management (ITSM) Background in Financial Services highly regarded Must have incident management and problem management experience Knowledge of MS Office and /or MS Visio Understanding of industry methodologies for accelerating root cause investigations, which may include Kepner AND Fourie, KepnerTregoe, Six Sigma or other Some experience in business/process analysis Excellent communication and stakeholder management skills What you will get in return This role will offer the opportunity to join Australia's largest Super fund and contribute to our Service & Operations team. You will be in a diverse and varied role that this supported by the IT Service Delivery Manager and working with a Manager who values personal growth and is supportive of on-going development. Furthermore, you will have the chance to work for a growing, dynamic and authentic business that values integrity and puts its members first, but you get a whole host of other benefits. A competitive salary is on offer and your benefits include genuine flexible working arrangements, discounted travel, income protection insurance and generous leave entitlements to name a few. We put members first in everything we do and are committed to the recruitment, development and support of a diverse workforce that share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes. What next If you would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results, please apply now! We are committed to the recruitment, development and support of a diverse workforce into an environment which is inclusive, embraces diversity in all its forms and is a place where you can be you. All roles can flex at AustralianSuper and we're happy to discuss what this can look like for you. Be Inspired, Be Bold, Be you Agencies please note: this vacancy is being managed directly by AustralianSuper's Recruitment team. We will contact our preferred agency partners should we require additional support. Thank you. Read MoreWork typeFull-TimeKeyword Match... management process Propose actions to improve the quality of service and cost-effectiveness without impacting customer satisfaction Ensure applicable quality management methods are used to support CSI activities ... |
VIC
> Melbourne
Service Management Analyst - 12 month FTCAustralianSuperWe are Australia's largest superannuation fund, here to help members achieve their best possible retirement outcome. Working with a wide range of stakeholders, we create meaningful value for members and our communities through our diverse workforce of highly competent and highly motivated employees. Your new role This is a 12 month FTC working as a Service Management Analyst and is a key role with the IT Services team (ITSM), reporting to the IT Services Manager, and underpins the continual service improvement program essential to delivering the lean services needed by the Fund to support its Members. A pivotal part of this role is the accountability for process improvement and service uplift of the following core Service Management processes; Service Request and Incident Management, Problem Management, Asset and Configuration Management, Change Management and Continual Service Improvement. Some of your key responsibilities will be: Operate and execute a range of ITSM processes interacting with other technical streams, customers and stakeholders Produce and maintain process documentation, standard operating procedures and work instructions Collaborate with system administrators, system engineers, developers, end users and organisations to ensure process compliance and utility 2IC for the Incident Manager covering the following duties; - Available to cover out of hours support for Major Incident Management Focal point for the PIR process including management and tracking of findings, actions and deliverables Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible Keep users informed about their Incidents' status at agreed intervals Associate Incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.) Provide first-line investigation and diagnosis of all Incidents Verify resolution with users and resolve Incidents in ITSM tool Owns all Incidents throughout the lifecycle Key point of contact for the Service Management continual service improvement program to; - Review, analyse and make recommendation on improvement opportunities for the Fund in each lifecycle phase of ITIL Identify and implement activities for better efficiency and effectiveness of IT service management process Propose actions to improve the quality of service and cost-effectiveness without impacting customer satisfaction Ensure applicable quality management methods are used to support CSI activities You'll need… 2+ years' experience in an IT and Service Management environment Previous experience working in an ITIL environment essential along with an understanding of IT Service Management (ITSM) Background in Financial Services highly regarded Must have incident management and problem management experience Knowledge of MS Office and /or MS Visio Understanding of industry methodologies for accelerating root cause investigations, which may include Kepner AND Fourie, KepnerTregoe, Six Sigma or other Some experience in business/process analysis Excellent communication and stakeholder management skills What you will get in return This role will offer the opportunity to join Australia's largest Super fund and contribute to our Service & Operations team. You will be in a diverse and varied role that this supported by the IT Service Delivery Manager and working with a Manager who values personal growth and is supportive of on-going development. Furthermore, you will have the chance to work for a growing, dynamic and authentic business that values integrity and puts its members first, but you get a whole host of other benefits. A competitive salary is on offer and your benefits include genuine flexible working arrangements, discounted travel, income protection insurance and generous leave entitlements to name a few. We put members first in everything we do and are committed to the recruitment, development and support of a diverse workforce that share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes. What next If you would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results, please apply now! We are committed to the recruitment, development and support of a diverse workforce into an environment which is inclusive, embraces diversity in all its forms and is a place where you can be you. All roles can flex at AustralianSuper and we're happy to discuss what this can look like for you. Be Inspired, Be Bold, Be you Agencies please note: this vacancy is being managed directly by AustralianSuper's Recruitment team. We will contact our preferred agency partners should we require additional support. Thank you. Read MoreWork typeFull-TimeKeyword Match... management process Propose actions to improve the quality of service and cost-effectiveness without impacting customer satisfaction Ensure applicable quality management methods are used to support CSI activities ... |
VIC
> Geelong & Surf Coast
Engineering Services ManagerViva EnergyAbout us Viva Energy Australia is one of Australia's leading energy companies. We facilitate mobility and help people reach their destination. Our customers use our fuels, lubricants and speciality products to keep Australia moving. Viva Energy Australia supplies almost a quarter of Australia's petroleum products to commercial and retail customers nationally and we are the Licensee of Shell in Australia, a consumer brand you will recognise and know. We truly live our values 'The Viva Way' and at our Geelong Refinery we are highly invested in People and Process Safety, we are Driven by People and we focused on Reliability and Competitiveness. About the role This is an exciting new role to lead the Engineering Services Team to provide safe and efficient site services for all the mechanical execution on site. You will develop and support a high performing team, and collaborate with other teams in support of operational excellence. In this role you will be Accountable for Contractor management and the Viva Trade team performance including: Lead the Process and People Safety improvement program. This includes a systems approach to behavioural safety to achieve a reduction in TRIFR and improvement in our risk profile. Ensure all activities are conducted and managed in accordance with agreed HSSE practices and procedures as outlined in the Geelong Refinery Management System Accountable for reviewing, simplifying and improving processes and information management. Efficiently and safely maintain stock and establish a program to minimise wastage associated with ordering, excess stock or hand, loss and damage. Improve the Maintenance Execution process by eliminating sources of waste in support of operational excellence and improving the integration of all relevant resources. Responsible for improving the competitiveness of the Refinery by reducing warehouse and contract labour costs. Direct Opex budget accountability A$15M, supports spend for a further $80M Shared responsibility for refinery hydrocarbon margin of $300 million per annum Safe and efficient Warehouse management including buying the bulk of the refineries supplies and consumables to the value of $26M. Leading the Engineering Service team in a manner that is consistent with the Viva Energy Values. Provide assurance that statutory and other legal obligations are being met. Drive the essential leadership cycle more broadly and deeply into the Maintenance organisation, including team and self-awareness, shared vision and values and understanding roles and accountabilities. Responsible for the attraction, development and retention of talent including general recruitment, on-boarding, technical and frontline leadership training, performance and talent management and managing the apprenticeship program. Ensure that we have a highly engaged Maintenance team by maintaining pro-active channels of team communication, achieving a high level of participation in the annual engagement survey, enabling collaborative engagement action planning, creating a culture of recognition and enabling team members to develop and progress. First point of contact for workplace relations matters and will play a lead role in the negotiation of enterprise agreements. Responsible for Maintenance performance reporting. Skill and Experience To be successful in this role you will have the following skills and experience; Technical knowledge of maintenance and projects requirements in a, high pressure and temperature, chemical processing facility Experience managing a large team with high percentage of blue collar contractor team members Knowledge and experience in pro-actively managing constructive workplace relations with a strong working knowledge of Enterprise Agreements Knowledge and experience managing large contracts including market research, contract negotiation and contract management Substantial experience in process and people safety Demonstrated ability to create and deploy engaging process mapping and policy and procedure documentation that enables 'simple' application and compliance Systems improvement to enable agile ways of working Advanced skills in performance reporting that enables past performance metrics to educate the team and be used for effective decision making in risk mitigation and business improvement Demonstrated ability to effectively utilise all available communication channels to ensure that the team is kept up to date and engaged Experience in leading a professional team in all aspects of the team member lifecycle Part of the Engineering leadership team, supporting and working with other members of the leadership team to deliver operational excellence. Team work, unity, support and care are essential attributes of the Engineering leadership team Collaborative and active member of the Refinery Extended Leadership Team Through challenge, care and honest feedback drive a high performance culture Highly skilled in managing complex external and internal stakeholder relationships in a highly collaborative manner Demonstrated ability to influence and a continuous improvement mindset Our Culture 'The Viva Energy Way' is all about living our values and behaviours every day, and working towards our purpose which is to 'help people reach their destination'. We look for people who will live our values - integrity, responsibility, curiosity, commitment and respect. We know our people and culture are core to our success and give us a competitive edge. This is why we describe our Company as being driven by people. We believe diversity in the workplace is every bit as important as it is in everyday life, we have been awarded the WGEA Employer of Choice for Gender Equality for the past three years running. We welcome applicants from diverse backgrounds, Aboriginal and Torres Strait Islander people. We recognise that you may have commitments and interests outside of work and offer a variety of flexible working arrangements to ensure your needs and aspirations are supported. Benefits We offer a supportive and collaborative environment, focused on innovation and developing a team of valued, specialised and highly capable professionals. We offer above market superannuation and discounts on Fuel. How to apply Apply by the link, applications close Monday 25th January 2021 Read MoreWork typeFull-TimeKeyword Match... of Australia's petroleum products to commercial and retail customers nationally and we are the Licensee of Shell in ... to the value of $26M. Leading the Engineering Service team in a manner that is consistent with the ... |
NSW
> Sydney
Java Service DeveloperMacquarie GroupYou'll work in a small team that is responsible for building some of the key APIs that power our award-winning online and mobile banking platforms for everyday banking customers. The features we build are key to providing a great experience for our customers. We use both Java and Scala. But forget about your usual Java EE stack. Our APIs are Microservices developed using Spring Boot. Our main database is Cassandra but we also use AWS RDS. We use Spark for processing and Solr and Elasticsearch to provide our search capability, and Kafka for events distribution and streaming. All our services are containerised using Docker and deployed to Openshift, GKE or Kubernetes on the cloud. As a developer in our team, you will build and maintain microservices using industry best practices. This includes learning about the business, building and maintain high quality software in a DevOps manner, and help automate its testing and delivery. You'll need to: Have excellent verbal and communication skills to be able to effectively work within in a team and across different teams and businesses. Efficiently work autonomously with strong problem-solving skills. Learn rapidly and is eager to work with new and unfamiliar technologies. Essential skills and experience: Hands-on and proven skills with Java 8+ and/or Scala In depth knowledge of Spring Boot Experience in design and implementation of REST services Experience working with a microservices architecture and in a DevOps environment Desirable skills and experience: Experience using continuous deployment and delivery (CI/CD), such as Atlassian tools (ex. BitBucket/Stash, Jira, Bamboo, etc.) and their application to Agile environments Experience with Spark, Camel and/or Akka Experience working with search technologies such as Solr or Elasticsearch Experience working with Cassandra or other non-relational databases Experience working with Kafka or other messaging providers Experience with using Gradle If this sounds like you, apply now! The Corporate Operations Group (COG) brings together specialist support services including workplace, human resources, market operations and technology. COG's purpose is to drive operational excellence through business-aligned services with a focus on quality, cost and risk. COG comprises the following divisions: Business Improvement and Strategy, Business Services, Human Resources, Market Operations, and Technology. Find out more about Macquarie careers at www.macquarie.com/careers Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available. Read MoreWork typeFull-TimeKeyword Match... online and mobile banking platforms for everyday banking customers. The features we build are key to ... for events distribution and streaming. All our services are containerised using Docker and deployed to Openshift ... |
NSW
> Sydney
Java Service DeveloperMacquarie GroupYou'll work in a small team that is responsible for building some of the key APIs that power our award-winning online and mobile banking platforms for everyday banking customers. The features we build are key to providing a great experience for our customers. We use both Java and Scala. But forget about your usual Java EE stack. Our APIs are Microservices developed using Spring Boot. Our main database is Cassandra but we also use AWS RDS. We use Spark for processing and Solr and Elasticsearch to provide our search capability, and Kafka for events distribution and streaming. All our services are containerised using Docker and deployed to Openshift, GKE or Kubernetes on the cloud. As a developer in our team, you will build and maintain microservices using industry best practices. This includes learning about the business, building and maintain high quality software in a DevOps manner, and help automate its testing and delivery. You'll need to: Have excellent verbal and communication skills to be able to effectively work within in a team and across different teams and businesses. Efficiently work autonomously with strong problem-solving skills. Learn rapidly and is eager to work with new and unfamiliar technologies. Essential skills and experience: Hands-on and proven skills with Java 8+ and/or Scala In depth knowledge of Spring Boot Experience in design and implementation of REST services Experience working with a microservices architecture and in a DevOps environment Desirable skills and experience: Experience using continuous deployment and delivery (CI/CD), such as Atlassian tools (ex. BitBucket/Stash, Jira, Bamboo, etc.) and their application to Agile environments Experience with Spark, Camel and/or Akka Experience working with search technologies such as Solr or Elasticsearch Experience working with Cassandra or other non-relational databases Experience working with Kafka or other messaging providers Experience with using Gradle If this sounds like you, apply now! The Corporate Operations Group (COG) brings together specialist support services including workplace, human resources, market operations and technology. COG's purpose is to drive operational excellence through business-aligned services with a focus on quality, cost and risk. COG comprises the following divisions: Business Improvement and Strategy, Business Services, Human Resources, Market Operations, and Technology. Find out more about Macquarie careers at www.macquarie.com/careers Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available. Read MoreWork typeFull-TimeKeyword Match... online and mobile banking platforms for everyday banking customers. The features we build are key to ... for events distribution and streaming. All our services are containerised using Docker and deployed to Openshift ... |
VIC
> Melbourne
Consultant - Managed Services - Deloitte DigitalDeloitteAbout our team Part Business. Part Creative. Part Technology. One hundred per cent digital. Through 22 studios spread across the globe, we provide clients with a full suite of digital services, covering digital strategy, user experience, content, creative, engineering and implementation across mobile, web and social media channels. Our managed services team within Deloitte Digital is responsible for the development and operations of our clients' enterprise digital solutions. Our team is focused on level three application support across a number of top tier clients. What will your typical day look like? Our focus is on maintaining and improving clients' web solutions while delivering quality technical advisory to clients. Our main priority is to ensure we can always assist and support clients to ensure they can make well-informed business decisions and deliver reliable, valuable informational and transactional services to their customers. Supporting multiple Adobe Experience Manager CMS-based websites for clients Gathering and evaluating requirements needed for enhancements to existing solutions Investigating existing technological implementations to identify root cause of defects Implementing defect fixes and solution enhancements Maintaining and providing advise on the Adobe MarTech solutions for clients Enough about us, let's talk about you. Technical expertise in Adobe Experience Manager, Adobe Campaign (classic and standard), Adobe Target, Bamboo, Jenkins Strong experience in analysing, scoping and completing technical tasks to a high level of quality Clear communicator, able to engage clients directly to clarify requirements, present solutions, and provide technical insight and advice Strong collaborator, able to work with service delivery managers, other engineers, and testers in the process of delivering work to clients Engaged across multiple clients and solutions Why Deloitte Digital? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference, and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. At Deloitte Digital, we are all responsible for challenging the status quo, and bringing innovative and differentiated thinking to everything we do. In this role, you'll be joining a team that creatively works through complex issues to win business and deliver results for clients The minimum salary requirement for this role is $71,500 inclusive of 9.5% superannuation. Next Steps Sound like the sort of role for you? Apply now. By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients and candidates with a consistent & exceptional Deloitte experience globally. #LI-DNI Read MoreWork typeFull-TimeKeyword Match... make well-informed business decisions and deliver reliable, valuable informational and transactional services to their customers. Supporting multiple Adobe Experience Manager CMS-based websites for clients Gathering ... |
VIC
> Melbourne
Service Delivery Consultant - Platform EngineeringDeloitteService Delivery Co-ordinator Why Deloitte? From day one at our firm you'll be considered part of the Deloitte community and our development and career progression framework will help you develop the skills and capabilities you need to succeed - in every sense of the word! At Deloitte, we assume that you perform other roles within your life. You could be a student, a teacher, a passionate hobbyist and a caring family member. We pride ourselves on recognising the importance of balance and embrace agility, understanding that this means different things to each and every single one of our employees. About you. The Service Delivery Coordinator must be a sound IT Service Delivery professional along with demonstrated abilities in one or more desired technical areas. SDC must have demonstrated ability to use all forms of communication across the width of organisation (from entry level to the CxO / executive levels). Must have a strong commitment to team building with the ability to handle a rapidly changing environment. The role reports into the Service Management Lead in the Managed Services team. About the role. Provide day to day supervision for application management services and ensure service levels for escalated Incidents and Service Requests are met. Act as an escalation and management contact of Service Delivery issues for Platform and Infrastructure support teams. Coordinate and lead discussions with professional services teams for enhancement requests or design elements not part of agreed solution design. Review and present monthly service management reports for clients, lead/ attend governance meetings on various operational activities and facilitate actions. Perform Product testing where required before releases and facilitate Service Readiness Testing (SRT) or User Acceptance Testing (UAT). Act as a change coordinator, draft forward schedule of changes (FSC) and be a representative in Change Advisory Board (CAB) for all future changes (including emergency changes - if any). Knowledge of Cloud based technologies is desirable (for e.g. AWS, Microsoft Azure etc.) Qualifications. A Bachelors / Master's Degree or any equivalent tertiary qualification preferably majoring in computer science. ITIL V3™ Foundation Certified A minimum of 4 years of professional work experience in the service delivery / managed services/ service operations and/or cloud based (IaaS , PaaS etc.) implementation projects. Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound like the sort of role for you? Apply now! Applicants must hold either Permanent Residency or Citizenship to apply for this role Read MoreWork typeFull-TimeKeyword Match... application management services and ensure service levels for escalated Incidents and Service Requests are ... professional work experience in the service delivery / managed services/ service operations and/or cloud based ... |
VIC
> Melbourne
Associate Director - Building ServicesAECOMAustralia - Victoria, Melbourne Job Summary AECOM is a global provider of professional technical and management support services to a broad range of markets, including transportation, facilities, construction, environmental and energy. With over 56,000 employees around the world, AECOM is a leader in all of the key markets that it serves. Our Melbourne-based Building Services are currently looking for an Associate Director to manage and deliver our diverse projects in Victoria and throughout Australia. This will be a technically focused role, where you will be able to mentor and guide junior engineers and lead projects while partnering closely with our key clients across multidisciplinary projects. The Role As an Associate Director in our Building Services team, you can expect to get involved in some of the following: Operating as a Technical Lead and key point-of-contact for the Mechanical Services Engineering group. Developing and mentoring the mechanical engineering group through their development. Reviewing and overseeing various projects across the Health, Education, Aviation, Defence and Infrastructure projects. Engaging with the technical leadership group and managing the training and presentation for technical development of the wider Building Services team. Design, project management and cost management in mechanical services. Performing various management, leadership, and people accountability responsibilities for a specific technical group or department. Developing strong client relationships and maintaining connections with existing clients. Planning and developing engineering tasks concerned with unique or controversial problems. This involves exploration of subject area, definition of scope and selection of problems for investigation and development of novel concepts and approaches. Maintaining liaison with units within AECOM and internal/external stakeholders. AECOM provides a great a place to work where we place a high priority on a fun and engaging work environment. You will be working with driven professionals across various end-markets who are passionate, smart, creative, curious and quirky but proud to be part of a company that is dedicated to delivering a better world. Minimum Requirements Bachelor of Mechanical Engineering or equivalent. Extensive and proven design experience in Mechanical (Building Services) discipline, ideally in a consulting environment. CPEng status will be a distinct advantage. Demonstrated experience in managing multi-disciplinary project teams. Ability to deliver excellent service to the client in all aspects of a project life cycle. Preferred Qualifications Strong evidence of prior State Government project exposure, ideally in Healthcare, Education, Aviation or Defence sectors. What we Offer The Workplace Gender Equality Agency (WGEA) recognises AECOM as taking a sophisticated, holistic approach to supporting women and men's participation throughout our workplace. We provide a diverse and inclusive work environment and offer many benefits to ensure your professional development & wellbeing. Global employer with access to top specialists and leaders worldwide Work-from-home equipment packages and assistance; Flexible start and finish times, working from home, part time and job share options; State of the art, modern and contemporary offices; Purchased additional annual leave + salary packaging; Corporate Employee discounts from up to 400 retailers; Wellbeing benefits e.g. Vaccinations, health insurance discounts; Employee stock purchase plans; Study assistance; Professional and technical development opportunities. AECOM does not accept unsolicited resumes from recruiters or recruitment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM and in the absence of a signed Agreement, AECOM will not consider or agree to payment of any recruitment fee. What We Offer When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. Read MoreWork typeFull-TimeKeyword Match... , AECOM is a leader in all of the key markets that it serves. Our Melbourne-based Building Services are currently looking for an Associate Director to manage and deliver our diverse projects in Victoria and throughout ... |
NSW
> Sydney
Consultant - Global Mobility ServicesKPMGImmerse yourself in an inclusive, diverse and supportive culture. Great opportunity to use technology and innovation to provide value to clients Sydney CBD Location - flexible working available KPMG is one of the most trusted and respected global professional services firms. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Tax division are looking for a highly motivated consultant to join the Global Mobility Services team in our Delivery and Data Excellence (DDX) team. It is the DDX team's responsibility to bring value-add services to our clients through the provision of technical tax compliance services and data analytics within our Tax division. Your new role: The purpose of your new role will be to deliver technical compliance services to clients and to support our key service offerings in our Global Mobility Services team. Our Global Mobility Services DDX team helps clients manage their individual income tax obligations and the regulatory tax compliance for their internationally mobile workforce. Your role will involve: • Leveraging data delivery tools and technology to provide value and deliver tax returns in an accurate and timely manner • Innovate and support continuous improvement initiatives in compliance and processing based activities • Ensure tax compliance deliverables are technically accurate and prepared to a high standard on a timely basis, finalised and submitted within agreed timeframes • Work with other groups to ensure the smooth execution of all compliance activities You bring to the role: Tertiary qualification in any discipline Experience with income taxation is highly desirable. Exposure to tax matters impacting expatriates will be highly valued. Strong interpersonal, collaborative and influencing skills and the ability to motivate and develop high performing teams An honest and ethical approach to business which will provide a natural fit with KPMG's values The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary! Read MoreWork typeFull-TimeKeyword Match... and our communities. KPMG's Tax division are looking for a highly motivated consultant to join the Global Mobility Services team in our Delivery and Data Excellence (DDX) team. It is the DDX team's responsibility to ... |
NSW
> Sydney
Senior Analyst, Investment Services and SolutionsMLCAbout the Role This Senior Analyst role is one of two roles reporting to a Senior Manager, performing critical functions covering daily monitoring/liaison, compliance and contractual arrangements relating to a range of investment management obligations of the MLC Asset Management business. This includes coverage of investment managers and counterparties, the review and implementation of on-going regulatory changes/requirements, legal document management and Board/Committee reporting. The key responsibilities include: Monitoring & compliance Conducting various compliance and investment monitoring activities, including monitoring and reporting on OTC counterparties and exposures, investment guidelines compliance, compliance with regulatory restrictions. Liaising with investment managers, custodian and other stakeholders. Resolving issues regarding investment/regulatory compliance. Legal arrangements & documentation Assisting in negotiation, execution, maintenance and management of investment arrangements such as investment management agreements, derivatives trading arrangements, Powers of Attorney, Authorisations and service level arrangements. Other Responsibilities On-boarding of counterparty/investment relationships Document management Assisting in the compilation of reports to management / Boards / Committees. Understanding the impact of and implementing relevant regulatory requirements/change, where applicable Active involvement in projects and business critical initiatives. Other activities across the Investment Services & Solutions team as required. About You You will enjoy dealing with complexity, executing process improvement and engaging a broad range of stakeholders. You will possess business acumen, strong attention to detail, good communication, critical thinking and investigation skills and an aptitude to further develop.As a member of a small team, you will have a disciplined and systematic approach, be proactive in ownership and take accountability, whilst collaborating on a regular basis. Ideally, you will have; 7-10 years' experience in financial services and/or compliance Strong experience in investment operations, documentation and/or compliance A degree in business/finance/accounting/legal. About MLC At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too. If you're ready for the next step, apply today ! T he Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Read MoreWork typeFull-TimeKeyword Match... whilst collaborating on a regular basis. Ideally, you will have; 7-10 years' experience in financial services and/or compliance Strong experience in investment operations, documentation and/or compliance A degree in ... |
NSW
> NSW North Coast
Food Services AssistantEstia HealthSet within a serene bushland environment, Estia Health Taree is a warm and welcoming home that provides residents with every contemporary comfort. It is conveniently located opposite Mayo Private Hospital and moments from transport and the Taree Shopping Complex. A wide range of social and lifestyle activities are offered to our residents, who can relax in landscaped gardens, join in events or chat with friends and family in our sun-filled living areas and courtyards. About the role Estia Health Taree are looking for experienced Food Services Assistants to join their team on a CAS/PT basis working across a range of shifts. The role involves: Providing residents with memorable dining experiences Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call us on 02 6539 3700 or by emailing us at taree@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Work according to your lifestyle with this CAS/PPT position, Regular toolbox talks to enhance basic food and hygiene skills, Opportunity to internally progress into a Cook position Read MoreWork typePart TimeKeyword Match... the role Estia Health Taree are looking for experienced Food Services Assistants to join their team on a CAS/PT basis ... in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ... |
VIC
> Melbourne
Food Services AssistantEstia HealthFrom the elegant paved entry and attractive courtyard gardens, to light-filled living spaces and cosy lounge areas, Estia Health Ringwood reflects the warmth and care that our staff provide to all residents. Our home is easily reached by public transport and is a short drive from hospitals and the vibrant Eastland and Knox shopping areas. About the role Estia Health Ringwood is looking for a Food Services Assistant to join their team on a Part Time basis working across a range of morning, afternoon, evening and weekend shifts. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call email us at ringwood@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Enjoy a work life balance with this Part Time opportunity!, Opportunity for internal progression within the team, Regular training to develop your basic cooking and hygiene skills Read MoreWork typePart TimeKeyword Match... the role Estia Health Ringwood is looking for a Food Services Assistant to join their team on a Part Time basis ... in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability ... |
VIC
> Geelong & Surf Coast
Food Services AssistantEstia HealthSet in picturesque countryside outside Geelong, close to Bannockburn's High Street, this stylish home is situated in a scenic country setting. Close to Bannockburn's High Street, this stylish home is situated in a scenic country setting. Also offering a secure memory support unit dedicated to ongoing specialised care for those with higher care needs. About the role Estia Health Bannockburn are looking for a Food Services Assistant to join their team on a Casual basis working a range of morning, afternoon and evening shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online training sessions to enhance basic food hygiene skills Opportunity to progress internally into a Cook or Chef role Involvement in quarterly masterclasses with Cooks Flexibility to work across a number of our homes Join one of Australia's leading aged care providers in one of the fastest growing industries Direct support from the Head Chef and kitchen team Annual Flu Shot provided Join us! If you would like to know more, please email us at Bannockburn@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Casual position - work your preferred hours, Regular toolbox talks to enhance basic food and hygiene skills, Friendly team ready to welcome you Read MoreWork typePart TimeKeyword Match... the role Estia Health Bannockburn are looking for a Food Services Assistant to join their team on a Casual basis working ... in the hospitality team, our Food Services Assistants are responsible for providing residents ... |
NSW
> Sydney
Audit Manager, Equities and Securities Services Audit (Vice President)Citi AustraliaThe Audit Manager is an intermediate level role responsible for managing a team that is performing complex and critical audits and assessments of Citi's risk and control environments in coordination with the Audit team. The overall objective is to recruit, develop, and manage an effective Internal Audit team, that ensures the firm meets audit standards and regulations in partnership with business leaders and the develop, execute, and evaluate audit plans Responsibilities: Develop and execute audit plans Manage a small to medium sized team of Internal Audit professionals that delivers audit reports, in accordance with Internal audit and regulatory standards Recruit staff, develop talent, build effective teams, and manage a budget Manage audit activities for a component of a product line at the regional or country level including a portion of the annual audit plan Review and approves the Business Monitoring Quarterly summary and serve as lead reviewer for various tasks Collaborate with teams across the business and determine impact on the overall control environment and audit approach Advise and assists the business on change initiatives, while advancing integrated auditing concepts and technology adoption Apply an in-depth understanding of Internal Audit standards, policies and technology to a specific product or function Use communication skills to influence a wide range of internal audiences including product, function, or regional executive management partners Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Ability to manage teams. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: 6-10 years of relevant experience Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred Effective verbal, written and negotiation skills Effective project management skills Effective influencing and relationship management skills Demonstrated ability to remain unbiased in a diverse working environment Securities Services experience preferred Education: Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------- Job Family Group: Internal Audit ------------------------------------------------- Job Family: Audit ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting Read MoreWork typeFull-TimeKeyword Match... skills Demonstrated ability to remain unbiased in a diverse working environment Securities Services experience preferred Education: Bachelor's/University degree, Master's degree preferred This ... |
VIC
> Melbourne
Client Services Officer - Extreme Hardship Support ProgramAustralian Red CrossMaximum term role until 26 February 2021 Full time hours Multiple roles available North Melbourne location (work from home) About Red Cross Australian Red Cross is part of the world's largest humanitarian movements seeking to build a better society based on people helping people. Our vision is human dignity, peace, safety and well-being for all. Our purpose is supporting and empowering people and communities in times of vulnerability, preventing and alleviating suffering across Australia and internationally through mobilising the power of humanity. Migration Support Programs Australian Red Cross' Migration Support Programs works to assist migrants in transition to ensure they have their humanitarian needs met and are participating and included in Australian society. Red Cross has worked in this area for over 25 years, providing assistance and protection to migrants, people seeking asylum, refugees, people in immigration detention, people who are stateless, people who are trafficked or subject to forced marriage, and separated family members, according to their humanitarian needs. In response to COVID-19, Red Cross is working alongside the Victorian Government to provide additional financial support for vulnerable Victorians who are on temporary visas and experiencing financial hardship as a result of the pandemic. The program aims to reduce financial, health and wellbeing distress for vulnerable temporary migrants living in Victoria during the pandemic. The role The Client Services Officer is responsible for processing and reviewing applications, providing information, identifying and escalating issues and responding via phone to migrants in transition who have been impacted by the COVID-19 pandemic. This role is also responsible and accountable for maintaining client data and various administrative tasks arising from the client services operations. A Working with Children Check is a mandatory requirement for this role. What you will bring Demonstrated cultural competence and ability to work with people form diverse backgrounds who have experienced multiple and complex vulnerabilities A sound understanding of the needs impacting migrants in transition Excellent records management and general administration skills Proven highly developed organisation and time management skills Well developed communication and interpersonal skills Proficiency n MS Office or similar software and experience using databases Why work for us? Know that the work you do directly contributes to preventing and reducing the vulnerability of migrants in Victoria. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information To find out more, please refer to the position description below or contact Angela Keating on 0408 423 691. Client Services Officer (MSP).pdf Read MoreWork typeFull-TimeKeyword Match... responsible and accountable for maintaining client data and various administrative tasks arising from the client services operations. A Working with Children Check is a mandatory requirement for this role. What you ... |
NSW
> NSW North Coast
Food Services AssistantEstia HealthCombining stylish living with a home-like charm, Estia Health Forster offers the very best in individualised care and wellbeing. The single-level home is situated close to transport, the Stockland Forster Shopping Centre, specialty shops and local waterways. With bright and relaxing living areas and a variety of events and activities, our residents enjoy the perfect balance of engaging social pursuits and opportunities for quieter times in a supportive environment. About the role Estia Health Forster are looking for experienced Food Services Assistants to join their team on a Part Time basis working across a range of morning, afternoon, evening and weekend shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online training sessions to enhance basic food hygiene skills Opportunity to progress internally into a Cook or Chef role Involvement in quarterly masterclasses with Cooks Flexibility to work across a number of our homes Join one of Australia's leading aged care providers in one of the fastest growing industries Direct support from the Head Chef and kitchen team Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please email us at forster@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time - enjoy a work life balance, Opportunity for internal progression within the team, Regular training to develop your basic cooking and hygiene skills Read MoreWork typePart TimeKeyword Match... role Estia Health Forster are looking for experienced Food Services Assistants to join their team on a Part ... Working in the hospitality team, our Food Services Assistants are responsible for providing residents with ... |
VIC
> Melbourne
Senior Analyst - Financial Risk and Regulatory ServicesDeloitteFlexible work arrangements - work in a way that suits you best Diverse job content Salary packaging - to suit your personal and financial circumstances We are looking for problem solvers to join our growing team in Melbourne who can work with our best-in-class clients. You will recommend, design and develop state-of-the-art data-driven analysis using a range of analytics methodologies and technologies to solve business problems. If you have deep experience in specialised risk analytics, consumer credit models, strategies, and business intelligence solutions through consulting engagements, we welcome your application. What will your typical day look like? Focus on the biggest and most complex risks to our clients, working in a team that embodies trust, values collaboration, with skills in data extraction-transformation-loading (ETL), analytics methods and tools and visual communications Assist in identifying and collecting data from financial systems and other related data sources Assist in assessing and determining the techniques and tools to be used in collection, analysis and communication for a project Apply selected analytical techniques and tools to achieve project outcomes Contribute to the analysis and interpretation of data towards relevant communications in order to explain the value of the work completed Interact cohesively with other members of the Financial RIsk & Regulatory team, including being a buddy to new members of the team About the team Our team in Financial Risk and Regulatory Services see Risk Management as not just an obligation but an opportunity and we see data, analysis, technology and innovation as a key enabler to help our clients and society enhance their approach to this area. We work with a range of cross-industry clients and do interesting work. We help improve their decision-making processes by providing them with quick and easy access to a range of sophisticated analytics solutions, services and resources, quantitative methodology and qualitative assessment capabilities coupled with a systematic approach. Enough about us, let's talk about you. Completed an undergraduate degree in a related field A solid technical grounding in SQL, Python or other programming languages Experience extracting and analysing data from complex data sets and systems Strong attention to detail with a curiosity to understand data Thrives working in a team environment and serving clients with distinction Creative and courageous in suggesting and contributing to continuous improvement Ideally, experience in visual communication of analysis (e.g.Tableau, Qlik, Power BI) Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. #LI-DNI Next Steps Sound like the sort of role for you? Apply online now. If you have any questions or wish to have a confidential conversation about this role, contact Carolyn Foo from the Talent Acquisition team on 02 9322 5210. We'd love to hear from you! The minimum salary requirement for this role is $75,000 including 9.5% superannuation. Read MoreWork typeFull-TimeKeyword Match... being a buddy to new members of the team About the team Our team in Financial Risk and Regulatory Services see Risk Management as not just an obligation but an opportunity and we see data, analysis, technology and ... |
NSW
> Newcastle & Hunter
Food Services AssistantEstia HealthFood Services Assistance/Kitchen Hand (CA/FT/PT) - Tea Gardens At Estia Health, we're proud that each of our aged care homes uniquely represent the residents who choose us, the community that surrounds us and the people we work with. Join Estia Health and support our residents with continuing to live the life they love. We will support, nurture and develop your career in the growing aged care industry. About the role Estia Health Tea Gardens is a modern, recently-renovated residence that offers a stylish, warm and welcoming ambience. Set in a beautiful natural environment, there is a strong focus here on quality care and attention to the individual needs of all our residents. Close to the local shopping centre, bowls club and golf club, this home provides every comfort. From light-filled lounge areas and contemporary décor to tranquil garden settings, our residents enjoy the perfect combination of stylish living and home-like charm. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Feel supported by the Head Chef and kitchen team With a number of homes across the country there is opportunity to progress internally! Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided Join us! If you would like to know more, please call us on FACILITY PH# or by emailing us at FACILITY@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Grow your career with Estia Health, Supportive team, Work closely with the team to make a difference to our residents Read MoreWork typeFull-TimeKeyword Match... in the hospitality team, our Food Services Assistants are responsible for providing residents with ... packages with workplace banking, novated leases and EAP services Annual Flu Shot provided Join us! If you ... |
QLD
> Gold Coast
Food Services AssistantEstia HealthEstia Health Southport, located at 40 William street is a 110 bed residential aged care home. In close proximity to Chirn Park's cafes and restaurants, the home joins our Estia Gold Coast home in central Southport, to offer the local community access to the very best aged care services including permanent and respite care. About the role Estia Health Southport are looking for experienced Food Services Assistants to join their team on a Part Time basis working across a range of morning, afternoon, evening and weekend shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online training sessions to enhance basic food hygiene skills Opportunity to progress internally into a Cook or Chef role Involvement in quarterly masterclasses with Cooks Flexibility to work across a number of our homes Join one of Australia's leading aged care providers in one of the fastest growing industries Direct support from the Head Chef and kitchen team Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please email us at southport@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time position - enjoy a work life balance!, Regular toolbox talks to enhance basic food and hygiene skills, Work in a modern home with brand new facilities Read MoreWork typePart TimeKeyword Match... community access to the very best aged care services including permanent and respite care. About the role ... Estia Health Southport are looking for experienced Food Services Assistants to join their team on a Part ... |
QLD
> Brisbane
Financial Services Compliance SpecialistAustralianSuperWe are Australia's largest superannuation fund, here to help members achieve their best possible retirement outcome. Working with a wide range of stakeholders, we create meaningful value for members and our communities through our diverse workforce of highly competent and highly motivated employees. Your new team Our Membership group provides a broad range of services to Fund members, with the goal of positively engaging, educating, growing and retaining our membership. In this team, you will be surrounded by colleagues who consistently deliver with integrity and energy. Our environment enables you to seize exciting career opportunities, to feel trusted and respected, and to lead a fulfilling life with true workplace flexibility. Your new role Reporting to the Compliance and Technical Manager, the Compliance Specialist is a key member of AustralianSuper's 1st line Risk and Compliance team for Membership, sitting across Advice and Education, Business Growth (Employers & Stakeholders) and Marketing. This is a hands-on role that requires expertise and knowledge of financial advice and financial services as delivered through a superannuation fund. A background in general advice and relation legislation as provided through marketing materials, mass communications, education and in person (via appointed representatives), would be highly regarded. The role will be responsible for overseeing adherence to the Membership Group's regulatory obligations and working closely with senior management to ensure the appropriate governance and processes are in place. This will include the development and maintenance of relevant frameworks, policies, standards and procedures. Some key responsibilities of the role: Work with internal stakeholders to develop compliant and technically accurate marketing and educational materials for various audiences (members, employers and external advisers) Review materials and programs across all Membership departments to ensure compliance with the relevant legislation and regulations Working with colleagues across the Fund to review, and where necessary, monitor and audit the provision of personal and general Financial Product Advice to ensure that it provided in accordance with the Fund's regulatory obligations and Trustee duties, and the relevant governance frameworks. Work with the Senior Manager Governance and Accountability Membership, and the Compliance and Technical manager to develop and implement appropriate systems and processes to address and comply with new regulation Provide appropriate education and training (where relevant for the provision of General and Personal Advice), Provide ad hoc technical support on a range of matters with particularly focus on superannuation, financial services law and associated areas such as social security, employment (in respect of superannuation), taxation and estate planning. What you'll need 3+ years' proven experience in financial services compliance and an understanding of financial products and business processes RG 146 competent with ongoing CPD to support Strong experience with and understanding of compliance regulations Strong knowledge of risk and compliance frameworks To be a critical thinker with strong analytical and problem-solving skills Poise and ability to act calmly and competently in high-pressure, high-stress situations High level of personal integrity as well as the ability to professionally handle confidential matters To be commercially astute Ability to develop and maintain high quality interpersonal relationships with stakeholders at all levels, both within and outside the Fund What you will get in return You will be working with a manager who values and supports your personal growth, in a growing, dynamic and authentic organisation that promotes integrity and puts members first. Other benefits include a competitive salary, genuine flexible working arrangements, discounted travel, income protection insurance and generous leave entitlements. We are committed to the recruitment, development and support of a diverse workforce into an environment which is inclusive, embraces diversity in all its forms and is a place where you can be you. All roles can flex at AustralianSuper and we're happy to discuss what this can look like for you. We are proud to be a WGEA certified Employer of Choice for Gender Equality (8 years running) and to be recognised as one of Australia's top 10 workplaces for Dads. What next Please apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results. Be Inspired, Be Bold, Be you Agencies please note: this vacancy is being managed directly by AustralianSuper's Recruitment team. We will contact our preferred agency partners should we require additional support. Thank you. Read MoreWork typeFull-TimeKeyword Match... Our Membership group provides a broad range of services to Fund members, with the goal of ... expertise and knowledge of financial advice and financial services as delivered through a superannuation fund. A background ... |
NSW
> Newcastle & Hunter
Food Services AssistantEstia HealthFood Services Assistance/Kitchen Hand (CA/FT/PT) - Tea Gardens At Estia Health, we're proud that each of our aged care homes uniquely represent the residents who choose us, the community that surrounds us and the people we work with. Join Estia Health and support our residents with continuing to live the life they love. We will support, nurture and develop your career in the growing aged care industry. About the role Estia Health Tea Gardens is a modern, recently-renovated residence that offers a stylish, warm and welcoming ambience. Set in a beautiful natural environment, there is a strong focus here on quality care and attention to the individual needs of all our residents. Close to the local shopping centre, bowls club and golf club, this home provides every comfort. From light-filled lounge areas and contemporary décor to tranquil garden settings, our residents enjoy the perfect combination of stylish living and home-like charm. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Feel supported by the Head Chef and kitchen team With a number of homes across the country there is opportunity to progress internally! Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided Join us! If you would like to know more, please call us on FACILITY PH# or by emailing us at FACILITY@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Grow your career with Estia Health, Supportive team, Work closely with the team to make a difference to our residents Read MoreWork typeFull-TimeKeyword Match... in the hospitality team, our Food Services Assistants are responsible for providing residents with ... packages with workplace banking, novated leases and EAP services Annual Flu Shot provided Join us! If you ... |
NSW
> Newcastle & Hunter
Food Services AssistantEstia HealthFood Services Assistance/Kitchen Hand (CA/FT/PT) - Tea Gardens At Estia Health, we're proud that each of our aged care homes uniquely represent the residents who choose us, the community that surrounds us and the people we work with. Join Estia Health and support our residents with continuing to live the life they love. We will support, nurture and develop your career in the growing aged care industry. About the role Estia Health Tea Gardens is a modern, recently-renovated residence that offers a stylish, warm and welcoming ambience. Set in a beautiful natural environment, there is a strong focus here on quality care and attention to the individual needs of all our residents. Close to the local shopping centre, bowls club and golf club, this home provides every comfort. From light-filled lounge areas and contemporary décor to tranquil garden settings, our residents enjoy the perfect combination of stylish living and home-like charm. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Feel supported by the Head Chef and kitchen team With a number of homes across the country there is opportunity to progress internally! Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided Join us! If you would like to know more, please call us on FACILITY PH# or by emailing us at FACILITY@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Grow your career with Estia Health, Supportive team, Work closely with the team to make a difference to our residents Read MoreWork typeFull-TimeKeyword Match... in the hospitality team, our Food Services Assistants are responsible for providing residents with ... packages with workplace banking, novated leases and EAP services Annual Flu Shot provided Join us! If you ... |
NSW
> Sydney
Inside sales - career transition and outplacement services (remote)FlexCareersWith a COVID-induced recession looming, FlexCareers has developed CareerSwitch , a platform to help people made redundant find a great job faster. When a company lays off a cohort of staff, that company has a duty of care to those affected to do everything they can to help them find work elsewhere, and that's where CareerSwitch comes in. With a combination of high tech platform, insightful content and Australia's best panel of career coaches, we guide staff who have just been made redundant through the psychological journey of picking themselves up after losing their job, then on to the process to define their personal brand, their values and professional aspirations. Then through the more pragmatic side of jobseeking like writing a great CV and linkedin profile, and finally through the job search itself. Your role as BDM will be as inside sales for the team, dealing with CEOs, CFOs and HR at the mid sized companies planning redundancy programs, showing them why CareerSwitch is a great partner to their HR team and a safe pair of hands for their people. We can supply you with a list of companies, it's then up to you to open the opportunity and bring in our subject matter experts. We can't wait to meet you. Read MoreWork typePart TimeKeyword MatchWith a COVID-induced recession looming, FlexCareers has developed CareerSwitch , a platform to help people made redundant find a great job faster. When a company lays off a cohort of staff, that company has a duty of ... |
NSW
> Sydney
Become a Bus Driver - Training Provided!Transdev AustralasiaThe role Transdev Bus Drivers play a key role in keeping Sydney moving. To help you become one of our professional drivers Transdev has developed our Journey Maker Academy pathways. Our pathways provide paid employment, assists you in attaining your MR licence and your NSW Bus Driver Authority. We help you become a professional Bus Driver so you can make a difference to our customers' lives every day by getting them to their destination on time, every time, safely and comfortably. Our drivers service public transport routes, school routes, charters and special event services such as rail replacement and sporting events. Our drivers are also responsible for ticket sales and customer relations. Our shifts and rostering vary across our seven depots (Mt Kuring-Gai, South Granville, Bankstown, Revesby, Kingsgrove, Menai and Taren Point) and include straight shifts, rotating shifts, split shifts and relief shifts. More detailed information is discussed during the recruitment process. We're always interested in hearing from friendly, reliable people who are willing to go the extra mile for our customers and become part of our close-knit team. What you bring A current and valid NSW Drivers Licence (no 'P' plates) A good driving history (current) issued by RMS Strong communication and customer services skills Well-developed skills using mobile phone and computer-based technology and software The benefits for you Transdev offers market leading benefits to our drivers as well as: Paid employment as you complete your initial training (*conditions apply) Generous rates and allowances Additional shift options to increase your earning capacity Supportive line managers with your best interests at heart Ongoing support and training to help you excel About Transdev Transdev is a world leader in the operation of passenger transport services. We operate in 20 countries around the world, with 82,000 employees and manage 41,000 vehicles. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. Our values and beliefs As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, religious beliefs, and ethnicity. We also have an uncompromising attitude to the safety of our employees, client and customers Our recruitment process All of our recruitment processes include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy To find out more visit our careers page http://www.transdev.com.au/careers#work-with-us Interested? If you're as passionate about delivering unparalleled service as we are then click the 'Apply now' button to go to our Transdev careers website and complete your application form online. Advertised: 03 Sep 2020 AUS Eastern Standard Time Applications close: 30 Nov 2020 AUS Eastern Daylight Time Read MoreWork typeFull-TimeKeyword Match... routes, school routes, charters and special event services such as rail replacement and sporting events. Our drivers are also responsible for ticket sales and customer relations. Our shifts and rostering vary across our ... |
WA
> Goldfields & Southern WA
Store AssistantAustralian Red CrossCasual position Weekend availability required Based in Broome, WA Who we are Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role Supported by the Store Manager, you will drive sales, donations and volunteer applications by providing exceptional customer service and advice, in order to achieve financial and non-financial targets. You will be responsible for processing all sales through POS/cash register/eftpos accurately and in line with retail policy and procedures whilst maintaining visual merchandising and housekeeping standard guidelines. What you will bring Previous experience in a customer service, retail or sales position with exceptional customer engagement skills; Previous cash handling skills and stock rotation experience; Demonstrated ability to maintain an awareness of current fashion trends and brands; and Proven reliability and punctuality with a positive can-do attitude. Why work with us Be part of one of the largest humanitarian organisations and know that the work that you do will help improve outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. The Retail team continually develop exciting new retail strategies to generate revenue, which assist Red Cross to undertake its valuable humanitarian work. This is an opportunity to use your retail experience, develop your customer service skills and contribute to the work of the largest humanitarian movement! Further information For further information about this role, please refer to the position description attached below or contact Helen Anderson on 0419 839 397. Position description: PD - Store Assistant.pdf Applications for this position will close at 11:55pm on the 19th January 2021. Read MoreWork typePart TimeKeyword Match... by the Store Manager, you will drive sales, donations and volunteer applications by providing exceptional customer service and advice, in order to achieve financial and non-financial targets. You will be responsible ... |
NSW
> Sydney
Project Officer - Product DevelopmentSydney WaterProject Officer - Product Development Initial location - Parramatta 2-year fixed term - February 2023 $110,377 + super + leave loading PA At Sydney Water, we're passionate about making a difference to the lives of our customers and communities About us We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing, so we are changing too. Our people and their jobs are as diverse as the communities we serve. About the role The Innovation and Product Development team within Business Development works to design, deliver and manage new and ongoing customer programs that help save water, provide a positive customer experience, gain nonregulated income for Sydney Water and ensure compliance with Sydney Water requirements. The Project Officer Water Efficiency role is to develop and deliver water efficiency programs such as WaterFix Strata and WaterFix Commercial programs and other initiatives, which target both business and residential customers. The position will be responsible for contributing to Sydney Water's reputation as a leader in water efficiency expertise and services and will play an important role in delivering on Sydney Water's drought response activities. In this role you will: Provide excellent customer service Work as a client representative with internal and external customers, promote business opportunities, answer enquiries and provide information and prompt responses to customer complaints. Maintain a high level of focus on the needs of Sydney Water business and residential customers Manage the delivery of programs to time, cost and quality objectives display Sydney Water's Signature Behaviours Analyse options for new customer programs to deliver water efficiency understand water efficiency drivers and offerings for target audiences as well as water efficient fittings and fixtures Project manage the development, implementation and monitoring of programs and services Conduct water efficiency audits of residential strata and commercial buildings Manage external contractors and suppliers. About you You have a minimum of five years' experience in a relevant role with demonstrated ability to meet objectives Excellent communication and negotiation skills Demonstrated high level of customer service and relationship management skills Understanding of water efficiency programs and water saving products Demonstrated ability to research, investigate, analyse and provide practical solutions to business issues Contract management skills, including performance monitoring, safety audits and dispute resolution Experience in delivery of business improvement projects; and/or customer facing programs Experience in auditing and assessing water end use products in commercial and residential properties Closing date: Friday 22nd January 2021 Please see the position description for the role's full accountabilities. You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who'll appreciate what you bring to the table. You'll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney. As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire's Terms , Privacy Policy and Sydney Water's Privacy Collection Statement - Job Application Read MoreWork typeFull-TimeKeyword Match... ability to meet objectives Excellent communication and negotiation skills Demonstrated high level of customer service and relationship management skills Understanding of water efficiency programs and water saving ... |
VIC
> Melbourne
Senior Home Lending Specialist - BusinessCommonwealth BankAre you a relationship builder who is passionate about nurturing a client base and building new business? Are you a current Business Banker or Home Lender looking for the next Challenge? We are proud to support mid-market businesses across Australia. Together we can lead businesses into tomorrow. See yourself in our team? The Business Home Lending team provides dedicated Homes Lending support to our Small Business Banking (SBB), Regional and Agri-Business (RAB) and Commercial Banking (CB) segments of the Commonwealth Bank. Do Work That Matters Build customer and business partner commitment, and maintain and expands relationships beyond lending to create longer term, holistic relationships and customer advocacy Develop and demonstrate a deep understanding of the clients financial needs and objectives, ensuring the holistic needs of the customer are met and exceeded, to improve their financial wellbeing Develop knowledge and draw on extensive experience in products, processes, policies and lending risk appetite to proactively identify opportunities and discuss confidently with customer Provide retail solutions to clients, generating new business and maximising cross sales while ensuring risk management practices are appropriately implemented Maintain engagement levels and build strong working relationships with SBB, RAB & CB Relationship Managers and their clients to assist with home buying needs and enable identification of retail opportunities Coach and educate clients on technology like the Commbank app, ensuring their understanding and comfort with the tools available to them, making their banking experience simple and easy Create customer applications, send them through to the credit department, order valuations and ensure superior accuracy and professionalism with customer documentation Structure complex applications with commercial exposure through extracting information from company and trust financials including balance sheets, profit and loss statements and tax returns and assigning security within normal lending margins. We want to hear from you if you have: You live and breathe One CommBank and our sales and service culture, and can continue to embed and promote this approach in your work and through your people Track record of delivering excellent customer service through a proven ability to establish and maintain effective and rewarding relationships Exceptional customer service ethos Knowledge of retail lending with the ability to identify and anticipate customers' financial needs Prior experience within a sales / lending environment Working knowledge of CHL and/or CCL, or similar home loan application platform Solid experience conducting quality Financial Health Checks Excellent communication, presentation and organisational skills Prior experience in and knowledge of Mortgage/Lending products and services Have enthusiasm and positivity to help customers Our culture The people, businesses and communities we serve are wonderfully diverse. To reflect this, we're committed to hiring a similarly diverse workforce. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career. Interested in the above? Then hit the "Apply Now" button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typeFull-TimeKeyword Match... career. Interested in the above? Then hit the "Apply Now" button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their ... |
NSW
> NSW North Coast
Home Lending Specialist Far North Coast AreaCommonwealth BankPlease note: this opportunity is based across multiple branch's and is a Tuesday to Saturday Roster. The position will be 2 days at Toormina, 2 days at Nambucca Heads and every Saturday at Park Beach Plaza. Before applying please ensure you are available to cover the above locations and days. Do work that matters Your role exists to make our customer's lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you're there to deliver the right solutions at the right time. Our Home Lending Specialists are the type of people who thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence and advocacy in every interaction. See yourself in our team You'll be joining our Retail Branch Network - a hardworking team who deliver customised service to meet the needs of our personal and small business customers. Our focus is to help people and business move forward, to progress. We support our customers to make the right financial decisions and achieve their dreams, targets and aspirations. We're looking for someone who puts the customer at the heart of everything they do. You'll work face to face with customers to lead lending conversations with confidence, putting your solid understanding of our products, processes and policies to good use by proactively identifying your customers' financial needs. As a confident networker you'll use your communications skills to develop and maintain strong working relationships with your branch peers. As a HLS, you'll be a stickler for detail, ensuring applications are compliant and all checks have been done. The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers. Where will you go? As a HLS at CommBank, your opportunities are endless. We're investing in in our people to provide consistent and clear career pathways for our lenders, deliver more development opportunities and provide best in market training. If you live the values and demonstrate our lending capabilities, we'll help you find the next step that's right for you and enable you to be your best on your career journey. We're interested in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an existing knowledge of Home Lending products and the current responsible lending legislation An ability to identify and anticipate customers' financial needs The ability to see the big picture for customers and provide them with holistic solutions Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typeFull-TimeKeyword Match... in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an ... |
NSW
> Sydney
Shop Manager - AvalonAustralian Red CrossOngoing position Part time - 25 hours per week Avalon, NSW location Who are we Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role Supported by the Area Manager, this role is responsible for driving sales to achieve targets through clear direction and an engaged workforce, ensuring a positive customer experience whilst engaging with the local community. The position is responsible for ensuring store revenue and profit targets are achieved through revenue growth and managing controllable expenses. You will work in conjunction with the Area Manager to pro-actively develop, drive and support local and national marketing campaigns and promotional activity within the store. You will manage customer complaints and provide a solution, including approving exchanges and refunds if required. You will lead, maintain and actively work to ensure co-operative working relationships within the workforce team through ongoing coaching, communication and early intervention on people related issues. What you will bring Previous experience managing a team High customer service orientation and superior interpersonal skills Proven ability to maintain an awareness of current fashion trends and brands Demonstrated ability to stimulate and support learning in a retail environment Sound presentation and visual merchandising skills High level of organisational and problem solving skills Why work with us Be part of one of the largest humanitarian organisations and know that the work that you do will help improve outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. The Retail team continually develop exciting new retail strategies to generate revenue, which assist Red Cross to undertake its valuable humanitarian work. This is an opportunity to use your retail experience, develop your leadership skills and contribute to the work of the largest humanitarian movement! Further information For further enquiries, please view the position description below or contact Tracie Walters on 0434 751 135. Position description: Shop Manager.pdf Applications for this position will close at 11:55pm on the 28th January 2021. Read MoreWork typePart TimeKeyword Match... on people related issues. What you will bring Previous experience managing a team High customer service orientation and superior interpersonal skills Proven ability to maintain an awareness of current fashion ... |
VIC
> Melbourne
Internal Account Manager, Hunter Premium Funding - Open to location, anywhere in AustraliaAllianzInternal Account Manager - Hunter Premium Funding | Open to location, anywhere in Australia Provide sales & service support to the Business Development & State Managers Pivotal role in customer engagement Work in the market-leading Premium Funder & part of a major global insurer Allianz is the home for those who dare to see the bigger picture rather than get lost in details. What if you could turn your job into a career with purpose? Hunter Premium Funding is one the largest and most experienced premium funding companies operating across Australian and New Zealand. Our team of over 60 skilled industry experts is located throughout the region to ensure we are there to meet our customers' needs. We are part of the Allianz Australia, which has over 4,000 employees and 3.5 million policy holders across Australia and New Zealand. As the Internal Account Manager , your role is to provide sales and service support in alignment with Account Management and Underwriting team key strategies and sales objectives to assigned intermediaries. The responsibilities will include: Provide customer services to ensure every touch point with the customer is a timely, consistent and a positive customer experience. Assist with general enquiries, follow through on customer requests, own and resolve customer complaints and escalate concerns to local management where appropriate. Facilitate timely quote responses, conduct follow ups on New Business, renewals and Financial Endorsements. Support approach to prospect and pre-qualify profitable New Business opportunities, liaising with Brokers, Account Managers and other internal stakeholders. Maintaining and updating all Salesforce behaviour KPIs, including Sales Funnels, Total Wallet, SOW, Call Plans and Key Contacts as required. Work with the Development team and Underwriters to achieve key financial metrics against plan for aggregated panel of brokers - GWP, Renewal Retention (risk count), Contribution and One Allianz. Support, align and implement divisional strategic initiatives to enhance sales capability, increase profit, GWP, retention rates, and address market and competitor actions. The ideal candidate will possess: A team-centric mentality, where working collectively to provide an exceptional service to the brokers and end-users will be the prime motivation. Excellent communication with the ability to manage relationships, influence outcomes and problem solve. Actively works toward discovering and addressing the need for products and services for the client, and implements service delivery improvement action plans. Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands. Demonstrated ability to understand customer requirements to identify, pursue and close business development opportunities that contribute to the profitability of the organisation. Knowledge of general insurance and/ or finance will be required to allow you to engage knowledgeably with key stakeholders. What's on offer? The opportunity to work in a market-leading organisation, Hunter Premium Funding, as well as one of the world's largest general insurers, Allianz; You will work in an environment passionate about learning, with multiple delivery methods, your education will not be left to chance; Allianz believes in work-life balance and allowing all employees the flexibility to work in the way which makes them most productive; About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to employment equity and therefore welcomes applications from candidates regardless of cultural or linguistic diversity, age, nationality, religion, level of visible or invisible disability, sexual orientation, gender identity, thinking and working styles or philosophy of life. What we ask in return is respect and a collaborative approach to working with a diverse group of people. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or to perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers #LI-ALLIANZAU Read MoreWork typeFull-TimeKeyword Match... & service support to the Business Development & State Managers Pivotal role in customer engagement ... the region to ensure we are there to meet our customers' needs. We are part of the Allianz Australia, which ... |
WA
> Perth
Senior Relationship ManagerBankwestYou are an Agribusiness Relationship Manager, ready for the next challenge We are a team that is committed to understanding our customers' needs and delivers an exceptional level of service Together, we are helping our customers achieve their banking & finance goals and needs Do work that matters! We have an unique opportunity in our Perth based team for the role of Senior Relationship Manager. The Senior Relationship Manager is responsible for achieving portfolio growth objectives, maintaining sound credit quality, management of risk in line with the Banks risk management framework, development and coaching of two direct reports and delivering exceptional customer experiences to build advocacy for the business and the Bank. We are looking for someone who is proactive, demonstrates a can-do attitude and is passionate and enthusiastic about what they do every day. The role leads a team of two relationship managers who support the Senior Relationship Manager to manage a portfolio of agribusiness clients. The Senior Relationship Manager is additionally responsible for: Development of strong, extensive referral networks that will support the strategic requirements of the business Financial and credit analysis including the completion of complex credit assessments to a high standard that allows for a seamless decision making process Provide exceptional service to customers through proactive call and visitation plans, responsiveness to customer enquiries and development of solutions that support the aspirations of the customer Develop and execute strategies that contribute to the business achieving its growth, service and risk excellence initiatives Participate in a team environment according to Bankwest values We're interested in hearing from people who have: Strong communication and interpersonal skills to build deep customer relationships and develop new business opportunities. A proven track record of delivering, and exceeding, portfolio growth and customer advocacy objectives Strong commercial and credit acumen Superior product knowledge including an understanding of loan pricing and structuring Strong negotiation and problem solving capabilities to meet the short and long term needs of customers Excellent understanding of accounting principles and corporations' law Advanced financial analytical capabilities and an understanding of complex corporate structures and flow of funds. A background in agri-finance management Knowledge and background of the agriculture industry is highly advantageous See yourself in our team? Our Business Banking Team is our frontline division with a focus on delivering on our customers' needs by providing quality products and excellent service. We deliver these tailored outcomes & solutions through a variety of channels including Stores, Private Banking, Contact Centre, Digital, Third parties (including Brokers) and Relationship Management across Small Business, SME Business, Corporate, Property and Specialist teams. Working for Bankwest means being a part of a fast-paced team environment, where hard work is rewarded with fantastic opportunities to grow your career anywhere within the bank. We are proud of our fun and inclusive culture and enjoyable working environment. Interested in the above? Then hit the "Apply Now" button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typeFull-TimeKeyword Match... environment. Interested in the above? Then hit the "Apply Now" button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ... |
VIC
> Melbourne
Logistics Planner - 12 month Fixed Term ContractViva EnergyAbout us Viva Energy Australia is one of Australia's leading energy companies. We enable mobility and help people reach their destination. Our customers use our fuels, lubricants and speciality products to keep Australia moving. Viva Energy Australia supplies almost a quarter of Australia's petroleum products to commercial and retail customers nationally and we are the Licensee of Shell in Australia, a consumer brand you will recognise and know. About the role The Logistics Planner is a key role in our supply chain based in our Docklands office. In this role, you are accountable for delivering great customer service efficiently and effectively planning deliveries by truck to both customers that you stock manage and customers that manage their own stock and place manual orders. Overall, you will build a daily plan that delivers amazing results, achieving the lowest possible delivered cost per litre, through maximum payload and great time utilisation of fleet whilst keeping safety and customer service front of mind. The Delivery Team is located at Docklands, Melbourne and training would be in Melbourne. Once trained and competent the Planner could be based in a VIVA office in central or eastern Australia and subject to VIVA policy and agreement with management the role may be performed from a home office for part of each week. Duties Whilst working independently and with carriers on a daily basis, you also have the opportunity to work in a team including the Logistics Operations Lead, Contract Manager, Scheduling Support, Business Analyst and Delivery Coordinators. You will communicate with a wide range of stakeholders to understand the requirements of customers and the capability of your carrier and drivers. The aim being to build knowledge to deliver a plan for each shift that drives the efficient delivery of product to customers. A scheduling plan is produced for two shifts (AM and PM), seven days per week. The Planner for South Australia and Western Australia works Monday to Friday. Each day you plan the PM shift for the current day plus the AM shift for tomorrow. On Friday, the planner completes the plan for Friday PM through to Monday AM shifts. You will use a planning tool, Quintiq, to provide customers with a timely and accurate delivery solution. The role is Monday to Friday including public holidays, 37.6 hours per week. This role is a Fixed Term contract for 12 months. Skills and Experience To be successful in this role you will be a customer focused problem solver with experience in Customer Service, Hospitality, Logistics or Analytics. You will have good communication skills and be comfortable dealing with internal and external stakeholders often trouble shooting and providing solutions in real time. Ideally, you will have experience in using ERP systems such as SAP and JD Edwards and a working understanding of relevant HSSE. Knowledge of Road Transport Logistics (Dangerous Goods, Chain of Responsibility & Fatigue Laws) would be an advantage. Our Culture 'The Viva Energy Way' is all about living our values and behaviours every day, and working towards our purpose which is to 'help people reach their destination'. We look for people who will live our values - integrity, responsibility, curiosity, commitment and respect. We know our people and culture are core to our success and give us a competitive edge. This is why we describe our Company as being driven by people. We believe diversity in the workplace is every bit as important as it is in everyday life, we have been awarded the WGEA Employer of Choice for Gender Equality for the past three years running. We welcome applicants from diverse backgrounds, Aboriginal and Torres Strait Islander people. We recognise that you may have commitments and interests outside of work and offer a variety of flexible working arrangements to ensure your needs and aspirations are supported. Benefits We offer a supportive and collaborative environment, focused on innovation and developing a team of valued, specialised and highly capable professionals. We offer above market superannuation and discounts on Fuel. How to apply Apply by the link, applications close Friday 29th January 2021 Read MoreWork typeFull-TimeKeyword Match... cost per litre, through maximum payload and great time utilisation of fleet whilst keeping safety and customer service front of mind. The Delivery Team is located at Docklands, Melbourne and training would be in ... |
NSW
> Sydney
Credit Analyst - 12 month fixed term contractCiti AustraliaOur Mortgages Credit Team is responsible for assessing mortgage applications to only eligible deals, to minimise risk to the Bank and provide exceptional service to our brokers and exceed customer expectations. A large part of the role of is to work with out stakeholders and vendors to strengthen our relationship and aim to towards first call resolution. Your key accountabilities include but are not limited to: Responsible for the timely and accurate assessment of allocated New Business and Variations applications. Applications are processed under the 'Ownership Model' which requires accountability of file management from allocation to final approval Thoroughly review application information/documentation and obtain a clear understanding of customer needs and loan purpose to ensure customer satisfaction within SLA Professional, clear and concise communication to brokers and customers (and Sales Team where required) both over the phone and in writing throughout the stages of the assessment process. This includes approvals, declines, and requests for further information Package and submit deals requiring Lenders Mortgage Insurance (LMI) Liaise with Lenders Mortgage Insurance to obtain approval on proposed applications Build and maintain strong relationships with Business Development Managers, Mortgage Specialist, customers and brokers as per the 'Ownership Model Contact Agreement' Perform title searches for all deals prior to approval Review clarifications received from Cards Acceptance and TCS Wealth Management regarding additional information on pending applications Obtain approval from Risk and Mortgage Product where exceptions are required to proceed without a Credit Card or Citiplus Account under Bundled Applications Prepare final approval attached supporting documents including title searches, AML for WA securities and forward to support staff to prepare guarantors letters, credit cards , ready credit and CPA Review the completed final approval with all supporting documents, sign and instruct Galilee Solicitors to prepare mortgage documents Manage and move files which require rate reviews to the Credit Support Officers on a daily basis and ensure the application is signed off and returned to Galilee on the same day Management post settlement clarifications received from TCS (Chennai) regarding non maintenance of settled applications Proactively identify improvements to service delivery and efficiency This may include suggesting changes to credit risk policies, processes and procedures Keep abreast and adhere to Policies, Procedures and Risk Bulletins Adhere to timeframes on Compliance Training and Quality Assurance Competencies and Experience to be successful in this position you must have the following skills and experience: Experience in an operational environment (ideally obtained within banking and finance) Experience in course design and development Credit Underwriting Delegation for Mortgage Lending is essential Knowledge/experience in Mortgage products and operations, essential Knowledge/experience in Secured credit, essential Knowledge/experience in Unsecured credit, advantageous Strong experience in Customer Service and Sales, desirable Excellent professional communication skills, both oral and written with experience in documentation Education Qualifications: Cert IV In Workplace Training and Assessment, essential Adobe Captivate development experience and experience with E-learning, preferred High level of computer literacy in MS Power Point and Word / Intermediate level in Excel Demonstrated understanding of implications for working within a regulated environment Well organized, attention to detail and able to meet deadlines Adaptable to change Minimal supervision required Able to work autonomously and within a team environment When you work at Citi, you'll be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and leverage the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi continues to be an Employer of Choice for Women and supports a flexible work environment. Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy ------------------------------------------------- Job Family Group: Risk Management ------------------------------------------------- Job Family: Credit Decisions ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting Read MoreWork typeFull-TimeKeyword Match... mortgage applications to only eligible deals, to minimise risk to the Bank and provide exceptional service to our brokers and exceed customer expectations. A large part of the role of is to work with out stakeholders and ... |
VIC
> Melbourne
Account ManagerAllianzAccount Manager - Workers Compensation Allianz is the home for Account Managers who dare to walk on the frontlines of our business and build long-term customer relationships rather than fulfil short-term goals. We are looking for an Account Manager to join our Workers Compensation Division in a time of exciting change and growth to manage a designated portfolio of national clients. This role will suit a candidate, who is a natural at building and maintaining strong relationships and has a comprehensive understanding of Workers Compensation legislation and business objectives. You'll be responsible for: Managing a designated portfolio of national clients ensuring their renewal with Allianz Developing and maintaining strong relationships with clients to lead the way with the distribution of our established and emerging products Proactively developing customer relationships by understanding business requirements Taking ownership of providing solutions and aligning with our claims and underwriting teams as well as other internal stakeholders to resolve complex client issues Remaining up to date with key legislative, regulatory and scheme reforms across the various States of operation. Scope to manage transition of Self Insurance programs under third party administrator arrangements. Important to your success: You will have extensive Workers Compensation experience with a deep knowledge of national Workers Compensation Legislation and Regulation. You will bring an ability to influence and manage multiple stakeholders across our business divisions. You will have a passion for customer service and will deliver on excellent service levels for our clients. You are known for your strong analytical skills in addition to business focused solutions What's on offer? Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes You'll be given the opportunity to make a meaningful impact on how we do things As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career. Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. Read MoreWork typeFull-TimeKeyword Match... will have a passion for customer service and will deliver on excellent service levels for our clients. ... impact on how we do things As we embed a customer-focused strategy across everything we do, you'll have an ... |
QLD
> Central Queensland
Home Lending Specialist - Whitsundays/MackayCommonwealth BankDo work that matters Your role exists to make our customer's lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you're there to deliver the right solutions at the right time. Our Home Lending Specialists are the type of people who thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence and advocacy in every interaction. See yourself in our team You'll be joining our Retail Branch Network - a hardworking team who deliver customised service to meet the needs of our personal and small business customers. Our focus is to help people and business move forward, to progress. We support our customers to make the right financial decisions and achieve their dreams, targets and aspirations. We're looking for someone who puts the customer at the heart of everything they do. You'll work face to face with customers to lead lending conversations with confidence, putting your solid understanding of our products, processes and policies to good use by proactively identifying your customers' financial needs. As a confident networker you'll use your communications skills to develop and maintain strong working relationships with your branch peers. As a HLS, you'll be a stickler for detail, ensuring applications are compliant and all checks have been done. The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers. Where will you go? As a HLS at CommBank, your opportunities are endless. We're investing in in our people to provide consistent and clear career pathways for our lenders, deliver more development opportunities and provide best in market training. If you live the values and demonstrate our lending capabilities, we'll help you find the next step that's right for you and enable you to be your best on your career journey. We're interested in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an existing knowledge of Home Lending products and the current responsible lending legislation An ability to identify and anticipate customers' financial needs The ability to see the big picture for customers and provide them with holistic solutions Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typeFull-TimeKeyword Match... in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an ... |
QLD
> Brisbane
Relieving Officer Mt Pleasant AreaCommonwealth BankBefore applying please ensure you are available to cover the following: Based in Mt Pleasant offering relief coverage to the area and surrounding branches Standard hours of 15 - 20 hours per week (Monday to Friday flexibility is key) Do work that matters Our Customer Service Representatives meet all of our customers' financial needs. They identify and understand the broader investment and lending needs and refer more complex banking enquiries to specialist team members. You will contribute to a team culture that acts with integrity and accountability, placing the customer at the centre of every interaction See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. What will help you succeed? You will be highly motivated, with the ability to work as part of a team and individually in a busy and structured environment. Your dedication to the customer experience will be evident through your ability to achieve targets in providing financial solutions to each of our customer needs. Previous banking or finance experience will be helpful but absolutely not essential. The ability to travel to Charters Towers as required to provide relief coverage is essential. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typePart TimeKeyword Match... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ... |
QLD
> Toowoomba and South West QLD
Member Engagement Consultant WarwickRACQDescription Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services. Come and join the fantastic team at RACQ Warwick! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster Full-time hours rostered over a 6-day working week Availability required Monday to Friday 8:30am to 5:15pm, Saturday 8:30am-1:15pm Full-time training provided for up to 10 weeks Full time role Duties Determine, understand, and deliver on our member's needs Create an open, engaging environment where members feel at ease Promote RACQ products and facilitate referrals to specialist staff Contribute to the achievement of service standards in a multichannel environment, including face-to-face and via phone, email and click-to-chat Maximise opportunities to achieve team and individual KPI's Live the RACQ values and continue to build on our strong reputation Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Warwick 81 Palmerin Street Warwick 4370 Read MoreWork typeFull-TimeKeyword Match... join the fantastic team at RACQ Warwick! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We ... |
QLD
> Brisbane
Member Engagement Consultant Relief | Edward StRACQDescription Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services We have a fantastic opportunity to join the friendly team at our Edward Street Store! This position requires strong interpersonal skills and the desire to deliver outstanding customer service. Work within a fast-paced, goal-oriented team and assist RACQ members in a role where RACQ members needs comes first! We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster. Relief role covering all RACQ stores, base location: Edward Street Part time position- 25 hours per week Availability required Monday to Friday 7am to 5:15pm; Saturday: 08:45am-1:15pm Full-time training provided for up to 10 weeks Open to travel Duties Provide professional customer service to RACQ members by presenting relevant solutions and putting the members needs first Maximise sales opportunities to achieve individual and team sales targets Learn and retain a comprehensive knowledge of RACQ products, services, systems and procedures and ensure your knowledge is kept up to date Comply with all relevant legislation, policies and procedures Work towards team based goals to promote a positive, cohesive and supportive working environment Live the RACQ values and continue to build on our strong reputation Ensure your personal presentation is of a high standard in line with our uniform policy as the face of RACQ Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Edward Street Store Edward Street Store Brisbane 4000 Read MoreWork typePart TimeKeyword Match... at our Edward Street Store! This position requires strong interpersonal skills and the desire to deliver outstanding customer service. Work within a fast-paced, goal-oriented team and assist RACQ members in a role where ... |
NSW
> Illawarra & South Coast
Part Time Casual Teacher - Horticulture - Scholarship OpportunityTAFE NSW$82.75per hour (casual rate) Opportunities at our Yallah Campus Teaching qualification scholarships available for suitable applicants YOUR CHANCE TO TRAIN THE NEXT GENERATION TAFE NSW is seeking qualified Horticulture professionals who share in our values of Customer First, Integrity, Collaboration and Excellence and want to transfer their knowledge and skills to the next generation of industry professionals, in Landscape / Horticulture. We recognise that real experience is the most important aspect when appointing our teaching staff, we know that this experience, your creditability and your story will have a positive impact, to generate the passion needed by our students to see their qualification through. Therefore, we want you to discover the teacher within you. If you don't have a current teaching qualification, but you do have a passion and commitment for your industry, you may be eligible for certificate IV Training and Assessment scholarship and once you have completed the studies, you will hold the qualification needed to become a Trainer and Assessor with TAFE NSW. If you have; Min - Cert III in Arboriculture or equivalent OR Horticulture Industry trade qualifications in landscaping and/or parks and gardens and/or nursery and/or sports turf management or horticulture. Relevant and demonstrated current practical industry experience of at least 2 years post Degree, 3 years post Diploma, or 5 years relevant trade experience post trade qualification Intermediate computer skills Appropriate subject knowledge Demonstrated commitment to quality customer service Commitment and willingness learn and develop as a professional teacher We want to hear from you, for full details on the specific duties of a TAFE NSW teacher please review the position description and information package . Scholarship opportunities with TAFE NSW provide you with; Support to complete your Certificate IV Training & Assessment (TAE) Full on-the-job training and support, along with further professional development opportunities A great culture and supportive team environment An attractive remuneration A diverse role with plenty of challenges An opportunity to diversify in an industry you are passionate about Applications close at 11.59pm Sunday, 17th January 2021 Please note: Enquiries about this position cannot be made between 24 December - 11 December due to TAFE NSW end of year shut down period. How to apply interest; For your application to be considered, you must: Attach an updated resume Provide written response to the target questions below TAFE NSW is committed to diversity and fosters an inclusive environment in which all employees feel a sense of belonging. We encourage people from all backgrounds to apply for this position and we will make any adjustments that you need in the interview process and on the job to help you demonstrate your full potential You will be required to undertake a national criminal history check and obtain a Working with Children Check (WWCC) clearance as a condition of employment. For more information, visit Office of the Children's Guardian website. For permanent positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident. Read MoreWork typePart TimeKeyword Match... qualification Intermediate computer skills Appropriate subject knowledge Demonstrated commitment to quality customer service Commitment and willingness learn and develop as a professional teacher We ... |
NSW
> Illawarra & South Coast
Part Time Casual Teacher - Landscape Construction - Scholarship OpportunityTAFE NSW$82.75per hour (casual rate) Opportunities at our Yallah Campus Teaching qualification scholarships available for suitable applicants YOUR CHANCE TO TRAIN THE NEXT GENERATION TAFE NSW is seeking qualified Landscape Construction professionals who share in our values of Customer First, Integrity, Collaboration and Excellence and want to transfer their knowledge and skills to the next generation of industry professionals, in Landscape / Horticulture. We recognise that real experience is the most important aspect when appointing our teaching staff, we know that this experience, your creditability and your story will have a positive impact, to generate the passion needed by our students to see their qualification through. Therefore, we want you to discover the teacher within you. If you don't have a current teaching qualification, but you do have a passion and commitment for your industry, you may be eligible for certificate IV Training and Assessment scholarship and once you have completed the studies, you will hold the qualification needed to become a Trainer and Assessor with TAFE NSW. If you have; Min - Cert III in Arboriculture or equivalent OR Horticulture Industry trade qualifications in landscaping and/or parks and gardens and/or nursery and/or sports turf management or horticulture. Relevant and demonstrated current practical industry experience of at least 2 years post Degree, 3 years post Diploma, or 5 years relevant trade experience post trade qualification Intermediate computer skills Appropriate subject knowledge Demonstrated commitment to quality customer service Commitment and willingness learn and develop as a professional teacher We want to hear from you, for full details on the specific duties of a TAFE NSW teacher please review the position description and information package . Scholarship opportunities with TAFE NSW provide you with; Support to complete your Certificate IV Training & Assessment (TAE) Full on-the-job training and support, along with further professional development opportunities A great culture and supportive team environment An attractive remuneration A diverse role with plenty of challenges An opportunity to diversify in an industry you are passionate about Applications close at 11.59pm Sunday, 17th January 2021 Please note: Enquiries about this position cannot be made between 24 December - 11 December due to TAFE NSW end of year shut down period. How to apply interest; For your application to be considered, you must: Attach an updated resume Provide written response to the target questions below TAFE NSW is committed to diversity and fosters an inclusive environment in which all employees feel a sense of belonging. We encourage people from all backgrounds to apply for this position and we will make any adjustments that you need in the interview process and on the job to help you demonstrate your full potential You will be required to undertake a national criminal history check and obtain a Working with Children Check (WWCC) clearance as a condition of employment. For more information, visit Office of the Children's Guardian website. For permanent positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident. Read MoreWork typePart TimeKeyword Match... qualification Intermediate computer skills Appropriate subject knowledge Demonstrated commitment to quality customer service Commitment and willingness learn and develop as a professional teacher We ... |
NSW
> Illawarra & South Coast
Part Time Casual Teacher - Aboriculture - Scholarship OpportunityTAFE NSW$82.75per hour (casual rate) Opportunities at our Yallah Campus Teaching qualification scholarships available for suitable applicants YOUR CHANCE TO TRAIN THE NEXT GENERATION TAFE NSW is seeking qualified Aboriculture professionals who share in our values of Customer First, Integrity, Collaboration and Excellence and want to transfer their knowledge and skills to the next generation of industry professionals, in Landscape / Horticulture. We recognise that real experience is the most important aspect when appointing our teaching staff, we know that this experience, your creditability and your story will have a positive impact, to generate the passion needed by our students to see their qualification through. Therefore, we want you to discover the teacher within you. If you don't have a current teaching qualification, but you do have a passion and commitment for your industry, you may be eligible for certificate IV Training and Assessment scholarship and once you have completed the studies, you will hold the qualification needed to become a Trainer and Assessor with TAFE NSW. If you have; Min - Cert III in Arboriculture or equivalent OR Horticulture Industry trade qualifications in landscaping and/or parks and gardens and/or nursery and/or sports turf management or horticulture. Relevant and demonstrated current practical industry experience of at least 2 years post Degree, 3 years post Diploma, or 5 years relevant trade experience post trade qualification Intermediate computer skills Appropriate subject knowledge Demonstrated commitment to quality customer service Commitment and willingness learn and develop as a professional teacher We want to hear from you, for full details on the specific duties of a TAFE NSW teacher please review the position description and information package . Scholarship opportunities with TAFE NSW provide you with; Support to complete your Certificate IV Training & Assessment (TAE) Full on-the-job training and support, along with further professional development opportunities A great culture and supportive team environment An attractive remuneration A diverse role with plenty of challenges An opportunity to diversify in an industry you are passionate about Applications close at 11.59pm Sunday, 17th January 2021 Please note: Enquiries about this position cannot be made between 24 December - 11 December due to TAFE NSW end of year shut down period. How to apply interest; For your application to be considered, you must: Attach an updated resume Provide written response to the target questions below TAFE NSW is committed to diversity and fosters an inclusive environment in which all employees feel a sense of belonging. We encourage people from all backgrounds to apply for this position and we will make any adjustments that you need in the interview process and on the job to help you demonstrate your full potential You will be required to undertake a national criminal history check and obtain a Working with Children Check (WWCC) clearance as a condition of employment. For more information, visit Office of the Children's Guardian website. For permanent positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident. Read MoreWork typePart TimeKeyword Match... qualification Intermediate computer skills Appropriate subject knowledge Demonstrated commitment to quality customer service Commitment and willingness learn and develop as a professional teacher We ... |
WA
> Perth
Scrum MasterBankwestScrum Master About the Role Bankwest's Technology & Transformation (T&T) Division develops and executes all IT change and runs all IT operations within the organisation; ensuring the strategic leverage of technology to deliver the Bankwest strategy. With one of the largest IT functions in Western Australia, the Division works on a wide variety of technologies and projects with the support of a dedicated team and market leading ways of working methodology (Blaze). We are also part of CBA Group's Enterprise Services team, one of the largest IT functions in Australia. The Team As the Bankwest Scrum Master community of practice the Scrum Master Chapter provides Scrum Master Capability to our Tribes and Platforms, supporting the growth and ongoing development of these servant leaders. We are the custodians of Bankwest's Scrum practices, tools and standards, and strive to enable our squads to deliver customer value at (sustainable) pace. Our colleagues are empowered to make decisions supported by leaders who value diversity of thought and ideas. It's where done is better than perfect because rapid iteration and moving quickly produces a better result for our customers. That's the trail we're blazing - because having committed, motivated squads focused on the customer is the fastest way to excellence. Do work that matters: As Scrum Master you are a servant leader for your squad, helping them to deliver on the Tribe or Platform's objectives in a fast, sustainable and effective manner. You coach the team to optimise their delivery, and ensure that Scrum processes are adhered to and their benefits maximised. We don't believe in restrictive reporting lines and a hierarchy which dictates your work. As a Scrum Master you will work collaboratively with others, sharing knowledge and skills as a community. A Lead Scrum Master will partner with you to ensure your career development, wellbeing and performance. You will get coaching and mentoring from across our community including our highly skilled Senior Scrum Masters, while our Principal Scrum Master shapes our community of practice and sets the scene for us all to thrive and succeed. Whilst the role does not have direct reports, it is responsible for indirectly managing their squad(s) of approximately 10 FTE per squad. Responsibilities: Ensure that your squad is delivering high-value quality customer outcomes through the adoption and mastery of agile delivery principles and practices; Influence change that increases the productivity of the squad; Remove blockers and enable the smooth flow of work through the squad; Facilitate the constructive resolution of conflicts which may arise both internally and externally to the teams; Drive self-organisation and cross-skilling across the squad; Apply techniques to support effective Product Backlog management; Report standard metrics including sprint burn down, release burn up, and team health. What skills you will possess: An enthusiastic and energetic servant leader who is able to motivate, empower and coach teams to achieve ambitious goals; An emotionally intelligent and aware facilitator. You balance “assertive” with “empathetic” in problem resolution and communicate in a clear, transparent and mindful way; An innovative thinker who holds a continuous improvement mindset. You are able to make tough decisions and motivate your team in their implementation. Delivery leadership experience in diverse and / or complex teams and environment is desirable Tertiary qualification in IT or Business related field; Professional certifications would also be highly regarded. What's on Offer? We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Making a difference in the community is important to Bankwest and colleagues have the opportunity to volunteer two days per year for a cause that matters to them. The successful applicant will enjoy an attractive salary package plus bonus in conjunction with the opportunity to access a range of market leading employee benefits. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typeFull-TimeKeyword Match... with the opportunity to access a range of market leading employee benefits. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ... |
QLD
> Brisbane
Member Engagement Consultant North LakesRACQDescription Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services. Come and join the fantastic team at RACQ North Lakes! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster Full-time hours rostered over a 6-day working week Availability required Monday to Friday 8:30am to 5:15pm, Saturday 8:30am-1:15pm Full-time training provided for up to 10 weeks Full time role Duties Determine, understand, and deliver on our member's needs Create an open, engaging environment where members feel at ease Promote RACQ products and facilitate referrals to specialist staff Contribute to the achievement of service standards in a multichannel environment, including face-to-face and via phone, email and click-to-chat Maximise opportunities to achieve team and individual KPI's Live the RACQ values and continue to build on our strong reputation Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Northlakes Read MoreWork typeFull-TimeKeyword Match... the fantastic team at RACQ North Lakes! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We ... |
QLD
> Central Queensland
Member Engagement Consultant Mackay- Maternity contractRACQDescription Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services. Come and join the fantastic team at RACQ Mackay! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster Part- time hours rostered over a 6-day working week, 32 hours per week Availability required Monday to Friday 8:30am to 5:15pm, Saturday 8:30am-1:15pm Full-time training provided for up to 10 weeks Part- time role This is a maternity contract until 5th January 2022 Duties Determine, understand, and deliver on our member's needs Create an open, engaging environment where members feel at ease Promote RACQ products and facilitate referrals to specialist staff Contribute to the achievement of service standards in a multichannel environment, including face-to-face and via phone, email and click-to-chat Maximise opportunities to achieve team and individual KPI's Live the RACQ values and continue to build on our strong reputation Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Mackay Caneland Central Cnr Victoria & Mangrove Road Mackay 4740 Read MoreWork typePart TimeKeyword Match... join the fantastic team at RACQ Mackay! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We ... |
WA
> Perth
Scrum MasterBankwestScrum Master About the Role Bankwest's Technology & Transformation (T&T) Division develops and executes all IT change and runs all IT operations within the organisation; ensuring the strategic leverage of technology to deliver the Bankwest strategy. With one of the largest IT functions in Western Australia, the Division works on a wide variety of technologies and projects with the support of a dedicated team and market leading ways of working methodology (Blaze). We are also part of CBA Group's Enterprise Services team, one of the largest IT functions in Australia. The Team As the Bankwest Scrum Master community of practice the Scrum Master Chapter provides Scrum Master Capability to our Tribes and Platforms, supporting the growth and ongoing development of these servant leaders. We are the custodians of Bankwest's Scrum practices, tools and standards, and strive to enable our squads to deliver customer value at (sustainable) pace. Our colleagues are empowered to make decisions supported by leaders who value diversity of thought and ideas. It's where done is better than perfect because rapid iteration and moving quickly produces a better result for our customers. That's the trail we're blazing - because having committed, motivated squads focused on the customer is the fastest way to excellence. Do work that matters: As Scrum Master you are a servant leader for your squad, helping them to deliver on the Tribe or Platform's objectives in a fast, sustainable and effective manner. You coach the team to optimise their delivery, and ensure that Scrum processes are adhered to and their benefits maximised. We don't believe in restrictive reporting lines and a hierarchy which dictates your work. As a Scrum Master you will work collaboratively with others, sharing knowledge and skills as a community. A Lead Scrum Master will partner with you to ensure your career development, wellbeing and performance. You will get coaching and mentoring from across our community including our highly skilled Senior Scrum Masters, while our Principal Scrum Master shapes our community of practice and sets the scene for us all to thrive and succeed. Whilst the role does not have direct reports, it is responsible for indirectly managing their squad(s) of approximately 10 FTE per squad. Responsibilities: Ensure that your squad is delivering high-value quality customer outcomes through the adoption and mastery of agile delivery principles and practices; Influence change that increases the productivity of the squad; Remove blockers and enable the smooth flow of work through the squad; Facilitate the constructive resolution of conflicts which may arise both internally and externally to the teams; Drive self-organisation and cross-skilling across the squad; Apply techniques to support effective Product Backlog management; Report standard metrics including sprint burn down, release burn up, and team health. What skills you will possess: An enthusiastic and energetic servant leader who is able to motivate, empower and coach teams to achieve ambitious goals; An emotionally intelligent and aware facilitator. You balance “assertive” with “empathetic” in problem resolution and communicate in a clear, transparent and mindful way; An innovative thinker who holds a continuous improvement mindset. You are able to make tough decisions and motivate your team in their implementation. Delivery leadership experience in diverse and / or complex teams and environment is desirable Tertiary qualification in IT or Business related field; Professional certifications would also be highly regarded. What's on Offer? We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Making a difference in the community is important to Bankwest and colleagues have the opportunity to volunteer two days per year for a cause that matters to them. The successful applicant will enjoy an attractive salary package plus bonus in conjunction with the opportunity to access a range of market leading employee benefits. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. Read MoreWork typeFull-TimeKeyword Match... with the opportunity to access a range of market leading employee benefits. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ... |
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